Service Lexus of Smithtown Car Dealership Saint James New York | Edmunds
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Lexus of Smithtown Service Reviews

  • 700 Middle Country Road
  • Saint James, NY 11780 (map)
  • (855) 912-0404
  • Chat with Dealer

Service Reviews

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Service Rating Great experience By Rizbo314 on 11/09/16 11:28:05 AM PST
Recommend this dealer? Yes

I want to take this opportunity to speak about Daniel Munsinger service and parts director at Lexus of Smithtown. Dan was extremely accommodating in resolving my issue. He truly exemplifies what quality customer service is. Thank you Dan for a great experience.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Outstanding By dmstalzer on 11/19/14 10:20:14 AM PST
Recommend this dealer? Yes

Just had our 2010 RX350 in for the 30,000 mile service. Friendly people. No hassles. In, out, happy. Left wanting for nothing. What a difference compared to my recent experiences at Audi of Huntington! A knowledgeable Service Manager who took the time to talk to me about reservations I had abo...
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Service Rating Keeping the client comfortable By a49er08 on 06/29/13 03:23:39 PM PDT
Recommend this dealer? Yes

I loved the refreshments and snacks you provided while waiting for car to be serviced.
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Service Rating Amazing Service Department By gtslarka on 11/21/12 09:04:16 AM PST
Recommend this dealer? Yes

My mom has had her ES350 for 2 years now and it is remarkable how different a service experience can be from dealership to dealership. Very courteous and professional staff from the valet and cashiers to the service advisors and to the service manager. If the service will take a little longer they o...
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