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Dutchess Chrysler Jeep Dodge Ram

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Customer Reviews of Dutchess Chrysler Jeep Dodge Ram

5.0
Overall Rating
5 out of 5 stars(46)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Reanna T. Amazing Salesperson

by Dave on 12/27/2022

Reanna Torres is a Fantastic salesperson who is hard working and honest. She’s completely chill and can get things done. Really one of the best experiences I’ve ever had. In general the entire dealership was professional and courteous and worthy of your business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
46 Reviews
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5 out of 5 starsservice Rating

Max and the service team are amazing!

by Dawn K on 11/28/2023

We had an emergency situation. Our daughter, who is in the Army and stationed in North Carolina, came up for Thanksgiving with her 2015 Dodge Charger. When attempting to leave early Saturday morning, her check engine light came on and was flashing. She had to back in NC by Sunday morning which is over a 10 hour drive. After calling several shops, we finally found Max at Dutchess Dodge. He was a lifesaver! He had her bring the car in, got it right into the shop and on her way in no time! We were very impressed by his kindness and speed assisting us on a holiday weekend. It was so nice to have someone go out of their way to assist instead of brushing us off, especially since we hadn't purchased the vehicle there. We will definitely consider Dutchess Dodge for our next car purchase and service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

How Dutchess CJD Service Dept Saved My Bacon!

by David Griffin on 11/04/2023

It was Friday October 27, Stockbridge Mass. We had reached the halfway point of a 3,000 journey from Florida, stopping at various points in New England visiting family/friends. Our next destination was Manassas VA, with a few other carefully scheduled stops thereafter. Soon after leaving Stockbridge, the dashboard idiot lights began flashing & my Jeep began to shudder. This was trouble … driving any significant distance (even at reduced speed) was out of the question. I needed to find a dealer, and one who would service the car on an emergency basis … otherwise, we would be required to burn the weekend & hope for attention on Monday. After calls to the nearest dealers proved fruitless, we finally connected with Dylan Delahanty at Dutchess’ service desk. He was cordial & understanding and encouraged us to make it to Poughkeepsie. We ultimately did so, the problem was readily detected and repaired, and we were on our way after losing only a few hours. For this, we salute Dylan and the grease monkeys in the shop … bonus $ are due to all involved!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Reanna T. Amazing Salesperson

by Dave on 12/27/2022

Reanna Torres is a Fantastic salesperson who is hard working and honest. She’s completely chill and can get things done. Really one of the best experiences I’ve ever had. In general the entire dealership was professional and courteous and worthy of your business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Joe G

by Danielle C on 12/20/2022

Joe G is super friendly, helpful and so reliable. We had a great experience buying our new grand Cherokee! Highly recommend him to anyone looking for a car. :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Haddy was GREAT to work with!

by Erin on 08/15/2022

Haddy welcomed me quickly when I stopped in. He is a really a kind, knowledgeable, and genuine guy. He is not a high-pressure person and I really appreciate that! One thing I want to point out is that if he didn’t know an answer to my question, he simply said so & went to find out the answer! I can’t stand when someone pretends to know and flubs their way through a response. Haddy was a really sweet man & was very helpful & accommodating. The process went very quickly & I had my car the same day as my test drive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

John Dutchess Dodge

by Jp Petrocelli on 05/10/2022

John helped me out so much with purchasing my brand new 2022 Jeep Wrangler. He worked with me and helped me out with all of my needs! Super nice and dedicated and really goes above and beyond for you! Would highly recommend anyone who goes in to ask for him as he will make sure you get what you need and want!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Purchase - Great Experience!

by Damien Magarelli on 01/22/2022

I was in the market for a mid-size SUV. When I called Dutchess Chrysler Jeep Dodge Martha Figueroa took my call, and immediately the process of purchasing a used Jeep Compass was easy and professional. Martha recognized I did not have a lot of time due to my job requirements, but worked within my schedule and made the entire experience a pleasant one. All my questions were answered, Martha showed me a few options, was nice to deal with, and without a doubt this was the best car buying experience I have ever had. I would recommend Martha without hesitation and the overall experience at Dutchess Jeep went very well. Thank you all again, my family is very happy. Thank you Martha! Damien Magarelli

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Top notch dealership

by Dave Kempter on 10/07/2021

My sales person was Haddy Juwainat, absolutely fantastic with all my questions, I originally went in to return my vehicle on loan, and I ended up leaving in a brand new truck. He was able to get me the financing I needed with the numbers I was looking for. Followed up with me a few days later asking if I liked my new vehicle which was very appreciated. I’ve dealt with a few other car dealerships and this one in Dutchess without a doubt is where I’ll be going the rest of the time I buy new vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome follow through!

by John M on 10/02/2021

John did an great job showing us the different vehicles and options to fit our request. Couldn’t be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience at Dutchess Chrysler Jeep!

by jms920 on 06/25/2021

I want to thank Stacey Manderville at Dutchess Chrysler Jeep in Poughkeepsie, NY. Stacey was a pleasure to work with and found the perfect car to fit our needs. I love driving our new Jeep Grand Cherokee Limited!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My Gladiator

by Sal on 04/02/2021

The guy who sold me my gladiator was the best and gave me a great deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thumbs up

by Damion on 02/12/2021

Nicholas Barone did an extremely good job of getting me into a new vehicle. Great customer service. Went above and beyond and put my interest first and laid out all options on the table.big thumbs up to Dutchess dodge and staff thank you. My 2021Durango RT is sick!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Fantastic experience!!!

by Fantastic experience on 11/02/2020

Had a great experience last week purchasing my new Jeep Grand Cherokee. Stacey was amazing and made the process so smooth. I highly recommend this dealership and Stacey!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Joe from Dutches

by Danielle on 11/02/2020

Joe was amazing!! He helped me get into a new lease no issues it was a smooth and easy process! Would highly recommend!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Stacey is Amazing!

by Mary on 10/29/2020

I purchased a 2018 Jeep Cherokee Laredo from Stacey Manderville yesterday. She was so helpful throughout the process from start to finish. She made everything so easy for me. Dutchess Chrysler Jeep and Dodge is a great place and everyone is so friendly. I highly recommend them for anyone in the market for a new or used vehicle. Ask for Stacey!!! Left there with a wonderful car and the biggest smile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Jeep Grand Cherokee

by Bruce Elwell on 09/29/2020

This was an excellent buying experience. Even during this pandemic our salesman did an outstanding job and all the staff at Duchess we’re extremely professional and efficient. I would highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing!!!!

by Gabrielle on 09/23/2020

I was so happy with my experience at Dutchess Cars! I love my new Jeep! Joe was great and really helped answer all my questions. I highly recommend going to see Joe if you are in the market for a new car he will find you the best fit for you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceptional experience

by Tom on 08/07/2020

We were going through a tough time with a Grand Cherokee that we leased from another dealership. We were constantly repairing it after only 2 years. We contacted the owner Sean and expressed our frustration. Sean immediately got us in contact with the manager at Dutchess, Phil. Phil was amazing. He listened to our problem and addressed it quickly and with no drama or games. Phil was able to take care of the remaining months on our lease and got us into a brand new 2020 Grand Cherokee the same day. Phil asked Nick to assist us with the paperwork and you couldn’t have had a nicer, more sincere salesperson. It was a great experience I thank all of them for taking care of me and my family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Dutchess Jeep

by Jeep Wrangler on 03/04/2020

Just leased another Jeep Wrangler from Dutchess Chrysler Jeep. Same my sales rep did and excellent job and great price. Highly recommend him

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales

by Tyler on 02/26/2020

Staff and service good. Will recommend to friends and family to dealership. Well stock

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Recommend Service

by Thea V on 02/26/2020

I always have a pleasant experience dealing with the service department here. I bring my auto in for maintenance and repairs. Dylan and Jeff, service advisors are great!

  • Recommend this dealer? Yes
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