Sales Reviews - 163921

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Dealer Sales Reviews

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Mazda CX9

Written by bella20 on 03/15/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to Mazda a little over a week and a half ago to lease a white Mazda CX9 touring with specific options. On their website it showed they had one in stock, so I went over spoke with sales made a deal to lease this car. I put a $500 deposit down on the vehicle to hold it and would pick up next week. After leaving messages with my sales rep and the manager I made the deal with two days prior to picking up vehicle to ensure everything was ready, that morning still had not heard from them. This is when I called and asked to speak with any manager, they did not have my vehicle and no one notified me. I have heard multiple stories as to what happened, first they never had the vehicle in the first place, second they had it and gave it to another dealership and notified my sales rep who never told me!! I even called the 800 # for mazda to no avail, I am still waiting for my deposit. Please do not go to this dealership, all they want is your money and do not care about you!! I found most people in there to be rude especially when you need help.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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