Sales Reviews - 272551128

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Dealer Sales Reviews

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new rochelle chevrolet is the worst

Written by stephanie100 on 09/15/11 01:11:53 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

I WOULD NOT RECOMMEND NEW ROCHELLE CHEVROLET TO MY WORST ENEMY!!!!!! At first I thought everything was all good when I was hooked up with an associate from NRC, never thought it would be the worst experience of my life so far. To make a long story short I was approved, they didnt have the vehicle i wanted in the mean time the sales associate I was dealing with was terminated, my approval was terminated and I was not notified of any of this. New person tried to make things right sayn that all I had to do was resubmitt after a couple of weeks and we would be on our way, NOT THE CASE!!!!! Numerous inquires were put through my credit report, now making it impossible for me to go anywhere for at least 30 days, I have since been without a vehicle, making it hard to get to and from work. I am a single mother of 2 kids, whick make it hard to do just daily running.....NRC is the worst.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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I also went to this dealer and my experience was also not enjoyable. I would recommend that people avoid this dealer. I leased a car from this dealer and from the Mazda dealer up the road. I pay $55. more a month for my Chevy Cruze opposed to my Mazda 3i. Do yourself a favor and go to the Mazda dealer. Its a new dealership and they really try hard to make you happy.

  • By lizvin
  • on 06/18/2013
  • 03:52:30 PM PDT