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Ellis Automotive

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Customer Reviews of Ellis Automotive

5.0
Overall Rating
5 out of 5 stars(10)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Excellent Buying Experience

by E Fouse on 03/10/2023

Super friendly and professional. They had everything done and finalized in under an hour. Car detailed and serviced the very same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

10 Reviews
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5 out of 5 starsservice Rating

Excellent Buying Experience

by E Fouse on 03/10/2023

Super friendly and professional. They had everything done and finalized in under an hour. Car detailed and serviced the very same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

service

by tamkerm on 12/19/2016

Awesome, service at Ellis Automotive is the best in the north country!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Superior service

by 1313Bookie on 11/19/2016

I had the misfortune of being hit by a dump truck at an intersection. I had the "victim" repaired at Ellis Collision Center. The work was well and quickly done. There were no issues.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Surprise new car!

by Lex13668 on 09/25/2016

Excellent sales staff found a deal for me to trade up a 2013 with 70k miles on it to a more luxurious 2016 brand new with only an increase of $40 in my monthly payment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great sales personell a pleasure to deal with

by danielg18 on 06/28/2016

got us in a brand new car easily and professionally set everything up and explained all the features.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Remarkable

by dllmgray on 05/28/2016

only one word can describe them.... AMAZING! I will NEVER buy a car anywhere else. The car is great, the service is stupendous!!! They go way above and beyond any other dealer that I know of in existance. Thank you for taking care of me and my car. From the first day I walked into Ellis' I was sold, then when my car needed service they were just as remarkable. There is NO other car dealers that can even remotely compare.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

service, tire rotation

by treefarmer78 on 05/03/2016

I went to Ellis Chevrolet for service of out Traverse, when I made the apt I got 2 more phone calls and when finished marked the wrong day on the calendar. When I got there they said they could get me in as I live 1 hr away but be a little longer. They did get my Traverse in and was out in timely manner and we did have lunch with Friends in Malone NY. I do trust Ellis 100% with our vehicles for they are conscientious, courteous and very accommodating. I do understand that all things don't work as planned like a Dr Office can have delays and even with my vehicle they may take a little longer making a thorough service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Treated with respect

by 3truckguy on 04/09/2016

When they say be treated like family they mean it. I have purchased both new and used vehicles and have not had a single problem. Price was fair and the service outstanding.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great

by calhone on 12/17/2013

everyone was excellent treated me great and glad I chose Ellis. salesman was great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Go above and beyond to help customers

by camper_man on 07/31/2013

These people are the best!!! We lost a tire on our 2011 GMC Acadia (The 19 inch hard to find ones) on a Saturday afternoon when all the tire places that might have had one were all closed. Just when it seemed that we would not be able to get a tire until Monday, the helpful owner found a tire that had been special ordered. He was willing to sell us this tire so that we would be able to get home to our family. THESE ARE SPECIAL PEOPLE WHO GO ABOVE AND BEYOND!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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