Service City Cadillac Car Dealership Long Island City New York | Edmunds
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City Cadillac Service Reviews

  • 4360 Northern Blvd
  • Long Island City, NY 11101 (map)
  • (888) 606-3078
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017

Service Reviews

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Service Rating Good sale team, terrible service department By Sebastian on 07/10/17 07:44:44 PM PDT
Recommend this dealer? No

First I got loaner car with no registration sticker and no licence plates and was pulled over by the police while driving back to dealership. Then I notices a long scratch on the driver side doors of my escalade and was told by Sally, mechanic and the service manager that the scratch was there befor...
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Dealer Response

We are very sorry to hear of this, Sebastian17, and would love the chance to discuss this with you further. Please consider giving us a call at your earliest convenience, so that we can make sure everything is resolved, as well as to clear up any issues. We wa... Read more

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Service Rating Awesome By jsistah2 on 12/12/16 06:59:52 PM PST
Recommend this dealer? Yes

everything was done fast and efficient....as usual
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Experience By subrown on 10/01/15 12:55:25 PM PDT
Recommend this dealer? Yes

I came in with my 2013 ATS for an oil change. The experience was pleasant. I will definitely come back for future service.
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Service Rating 5 Star Service By sharongs on 02/25/15 08:26:25 PM PST
Recommend this dealer? Yes

I bought my first Cadillac back in the 90's. Went to Toyota, then Honda then back to Caddie. On my 3rd Caddie since then. Love their Service Dept. Firsy Molina is the best Service Agent around. Very professional and knowledgable .
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Service Rating Outstanding Service By Tom_Beth on 02/01/15 05:53:31 PM PST
Recommend this dealer? Yes

Once again City Cadillac Buick GMC has exceeded our expectations. We have been fortunate enough to consistently deal with Dan Cunningham and his service continues to be outstanding. Dan Cunningham's personal care and attention to detail is why we have purchased two vehicles from City Cadillac Buick ...
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Dealer Response

Tom, thank you for sharing your car buying experience with us! Part of the customer service experience at City Cadillac Buick GMC is to provide honest and dependable information to all of our customers. We want to ensure when you drive off the lot, you are not... Read more

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