Service Westbury Jeep Chrysler Dodge Ram Car Dealership Jericho New York | Edmunds
Print | Edit this listing

Westbury Jeep Chrysler Dodge Ram Service Reviews

  • 100 Jericho Tpke
  • Jericho, NY 11753 (map)
  • (855) 587-2264
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Terrible service department that does not respect your time By bosco42 on 06/07/16 10:19:27 AM PDT
Recommend this dealer? No

Brought my car in at 8am this morning to have the oil changed and a NYS inspection with the expectation of getting it done and then going to work. Told that they only do free oil changes with a service NOT just because it is due based on mileage as indicated on the car. As far as I'm concerned this ...
Read the full review

Dealer Response

We are sorry that you were not 100% satisfied at your last service. Tim Doyle, Service Director

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating STANDARD SERVICE APPOINTMENT By MICK777 on 11/25/15 08:52:07 AM PST
Recommend this dealer? Yes

The service department is very clean and affords the customer with various free food amenities which is a nice feature. I was only in for an oil change and had booked the appointment on line for 7:50 am. Upon arriving I did not know which line to enter-Express or Service Lane. I was told to enter th...
Read the full review

Service Rating Service By thmsmtc on 10/29/15 12:24:52 PM PDT
Recommend this dealer? Yes

Have had my Jeep for almost 7 years, have never brought it anywhere but here for service. By far the best service department I have ever been to. And Janine Leuthner is the best.
Read the full review

Service Rating Service Advisor By JOTH415 on 08/12/15 10:47:41 AM PDT
Recommend this dealer? Yes

The service Advisor I use at Westbury Dodge is Domenick Denovellis. He is the best . He tells you what you need and helps you decide what you want and does not try to pad the bill like some dealerships. The work is done right and fast .And their hours open are great.
Read the full review

Service Rating Worst experience of my life!! By NYhorsevet on 05/20/15 07:26:53 AM PDT
Recommend this dealer? No

I brought my truck in for a simple oil leak. I was told the vehicle would be done in 1.5-2 weeks and cost 4,000$. On the third week I tried calling the service manager 3 times and he never had the courtesy to return my phone calls. On the fourth week I was finally able to pick up my vehicle. Stephen...
Read the full review

Dealer Response

First, allow me to apologize for the situation at my dealership. It is obvious that we did not provide you with the experience we strive to achieve. The information you provided is not entirely accurate however. Your vehicle came in when another repair shop... Read more

All Comments (2)
ADVERTISEMENT