Hoselton Chevrolet Car Dealership East Rochester New York | Edmunds
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Hoselton Chevrolet Sales Reviews

  • 909 Fairport Rd
  • East Rochester, NY 14445 (map)
  • (888) 210-9338
  • Chat with Dealer
Sales Rating:

Bad sales tactics most places stay away from now

Written by reviewer28 on 06/19/15 09:41:50 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

Jun 18 at 2:31 PM Looking at a used car for my daughter was a terrible experience, something I would have avoided had I known how that business has degraded from once being respectable when under the ownership of its namesake. On mentioning this poor experience to some other people, I heard similar stories - one woman had purchased 3 Camrys in the past but said she would not go back after the last experience. After being passed around by the salespeople after they realized we were not there to purchase a new vehicle (hey my other daughter has a lease there, doesn't that count...), I was instructed the salesman that I couldn't afford to buy anything at Hoselton and he proceeded to show me all about it on Bankrate.com. What a joke!! I said OK and walked out but then the old trick - he followed me to my car and guess what? Now he could find something for me!! Are you kidding?? No thanks and I won't be back. Purchased 2 vehicles at a nearby dealership this year and there is no comparison to the shoddy presentation at Hoselton.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable Did the dealer honor all commitments made? Not available

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Hi, I'm so sorry to hear that you had a bad experience at our dealership. I want to assure you that customer service is still our #1 priority. After 4 generations, the Hoselton family still runs the dealership and is very actively involved in day to day operations. I will pass this on to our Customer Service Manager. If you have any other questions or concerns, please feel free to reach out to Christie at christier@hoselton.com or585-586-7373. Thank you

  • By hoselton
  • on 08/06/2015
  • 08:53:51 AM PDT
  • (dealer response)