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Customer Reviews of Meadowland GMC of Carmel

5.0
Overall Rating
5 out of 5 stars(94)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Service was great!

by MattAlb on 09/14/2023

Service is always outstanding.. They never try and up-sell unnecessary services. I bought my last 2 cars there and have always been satisfied. I recommend them to everyone looking to buy a GMC.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
94 Reviews
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5 out of 5 starsservice Rating

Service was great!

by MattAlb on 09/14/2023

Service is always outstanding.. They never try and up-sell unnecessary services. I bought my last 2 cars there and have always been satisfied. I recommend them to everyone looking to buy a GMC.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Car Buying like you aways wished it would be

by Nurseyguy1 on 11/03/2018

I was ready to trade-up from my 2015 Durango R/T because i needed more cargo space for my family and all our junk. The problem was i loved my Hemi V8 and the Durango......plus the whole car buying process is just stressful overall. So i narrowed it down to the new Yukon XL, Escalade and Navigator. I test drove the Escalade first....loved the V8 but i want crazy about the tail lights(skinny) and the flashy/shiny interior that had fingerprints/dust all over it just from a test drive....its that shiny black and i just could see keeping that clean would be a nightmare. Next the Navigator...only a V6 ....so that threw me off right away because i missed that V8 sound when accelerating and the back of the car(exterior) looked boxy....the inside is like a cockpit to a plane and the seats are to die for but all that extreme technology made me think more tech can mean more problems....lastly...the 2019 Yukon Xl Denali V8.....it looked spectacular(Tricolor White Frost) with Jet black interior....it had the perfect mix of tech(Apple CarPlay,wireless charging) heated/cooled seats,DVD etc and still had normal buttons and knobs to push. It handles incredibly with the Magnetic Ride control....this is the biggest thing i have every driven but it handles so easily even in tight spaces(I live in the Bronx with double parked cars etc). ....the seats are luxuriously comfy and it looks aggressive and elegant all at the sane time. As for the car buying process it could not have went more smooth. I came up to Meadowlands of Carmel from the Bronx at the advise of a family member and i was no disappointed. Matt(Magic Matt)is such a nice guy....handed me the keys and i took it out for a spin and love dit right away but was still not looking forward to the sales pitch part. But Matt was so easy going and not pushy at all and answered all my questions .....even the ones i asked 3-4 times. He knew everything about the Yukon XL and the may packages that are available. He also through our conversation helped me save over $5000 in promotions/Discounts that GM had going on. As for my Trade-in Durango....he gave me exactly what the Kelly Blue Book said it was worth and thats all i wanted...in all i drove out with a new Denali and paid almost $25K less than i thought i would even though it as a 2019. I also met some of the service guys and they are real people and juts all around honest nice guys. Lastly...even Sharon...the Finance Specialist....the person any new car buyer dreads dealing with .....was so professional pleasant and helpful.....she explained every detail of those complicated forms a few times to me and again she found a way to get me a lower rate than i originally though i would get even through my Credit Union. Overall i gave 5 stars because this is my 6th new car in my 50+ year life and by far was the nicest and easiest experience of them all and i would highly recommend Meadowlands of Carmel to everybody...you will leave there happy with a great new vehicle and knowing you were treated right and got the best deal possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

above expectations

by busboss on 04/17/2018

great salesman no pressure friendly service through the entire purchase. everyone from the salesman to the car detailers to the credit department to the young lady that handed me my keys.. could ask for anything more. from start to finish..3 hrs WOW

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

serviced

by sperehead3 on 05/06/2015

Wonderful. They explained everything that was going on. And even showed me the problem I was having with the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My GMC Acadia

by Taramorantz on 04/30/2015

Brian and Sharon were great and got all paperwork and everything ready before we even came in so that when we got there it was a quick and easy process. Brian even saved me the call to my insurance agent and did that for me!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Quickly Resolved My Problem

by kford55 on 04/22/2015

I had a last minute problem that had to be addressed with only 2 hours left in the day on Saturday. The service department took me without an appointment and quickly fixed my problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Deal at Meadowland of Carmel

by rac1503 on 04/03/2015

Vinny worked hard to get me the truck I wanted at a good price beating out 2 other dealerships. I am very happy with my purchase from Meadowland of Carmel.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2500hd Denali diesel

by Brandon0186 on 03/05/2015

Brian was very helpful and knowledgeable about the truck we purchased there was a ton of options to choose from, and he was able to explain everything to us. Thank you again brandon and heather.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Love, love, love Meadowland of Carmel!

by NSorbella on 03/04/2015

This dealership is really on top of communication. I am in awe. I get reminders and calls about service, recalls, etc, even my inspection and the service dept really worked with me to schedule my appointment. When I was there it was efficient and professional. Everyone is nice. I really can't believe what a seamless, easy experience it is to deal with Meadowland.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Meadowlands Auto Body

by nettiet on 03/03/2015

Professional, very knowledgeable about the procedures of getting my car to their auto body shop after my car accident and working with my insurance company & car rental made a bad experience better! Also ordinating time for adjustor to come!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Meadowlands of Carmel

by MatthewGMC on 01/30/2015

I worked with Brian Nugent on the purchase of my 2015 GMC Canyon. He was great to work with...helped me to get the truck I wanted and manage the structure of my payments to what I was comfortable with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Glass

by EugeneJohn on 12/24/2014

Incorrect submitting of correct form to insurance company for glass replacement. I needed to place calls to insurance company and Meadowlands to correct error.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent experience.

by kford55 on 12/19/2014

Stephan was great to work with. Professional yet friendly. No pressure just dealt with the facts. He immediately established credibility by the way he handled himself.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service despite a crap product

by Bob111111 on 12/19/2014

Meadowland (and Kim especially) have been awesome! It's not their fault that GM sold me a lemon. In spite of the crap product Meadowland has been amazing and I feel bad that they have had to deal with this product being such a nightmare. That's not their fault. Of course it's normal to need 3 transmissions!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Black Friday delivery

by RickGMC2015 on 12/19/2014

Good job delivering a vehicle on black Friday. It was crazy busy, but they handled it professionally and on time. Nice ride.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2015 Yukon XL

by DennisTappy on 11/18/2014

The dealership is great and very nice people, I'm very disappointed in a few things with a very expensive truck. A) Heated seats are terrible my old truck I would start sweating. B) Heated steering wheel same thing. C) Back up and front warning system doesn't work until your 6 inches away which will be too late. D) The accident warning when driving works sometimes great and other times doesn't even go off. Chissy and Kim at the desk are very helpful all the time and Joe the Tech Mechanic was nice enough to come outside to help me test the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Top Notch Service

by MattATerrain on 11/13/2014

Everything was done in a timely fashion. The people I dealt with for setting up the appointment and for commucating when it was done were very accomodating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent!

by JaimieL on 11/06/2014

Mike and Joe were both great and I would highly recommend them to anyone looking for a car. My buying process was seamless and painless... I was surprised at how quickly and smoothly it went. Couldn't have asked for a better experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

The place to go.

by Johnsky on 10/03/2014

I've been going to Meadowland since 2004 & have "never" been disappointed with anything I have ever had done or purchased there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful Experience at Meadowland!

by Lizzy819 on 08/12/2014

My experience purchasing a car at Meadowland of Carmel was wonderful from start to finish. My sales manager Vincent M took the time to understand exactly what I was looking for and had the perfect car ready for me to test drive. He also made sure I understood everything about the car and was comfortable with my purchase. Sharon G in Finance explained in clear and concise language the various finance options available and helped me choose the plan that best fit my budget. I have been telling all my friends to go to Meadowland for their next car. Also have to add that I absolutely love my Terrain!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

great dealership.... 2010 GMC ACADIA AN UNSAFE PIECE OF JUNK

by CASEY1234 on 07/02/2014

I have had problems with my GMC for YEARS , and your staff has been helpful at all times , this is not a reflection on your dealership you have a great staff !! I understand that a dealership can only do so much and the manufacturer needs to step up and take responsibility when they have faulty product , I appreciate everything you have done . I will recommend your dealership but NOT... a GMC product as a matter of fact my parents just leased a GMC Terrain and I made them surrender the car and upgrade to a Cadillac the payment is 250.00 more a month but it is well worth it . I am in the process of looking for another vehicle because I do not feel safe anymore in my GMC and it is not even paid off yet ... I am in shock that a company that was built and bailed out by working people just disregards all the complaints and concerns I am sure their will be a recall eventually maybe 10 years from now . I can only hope that people don't get injured before GMC steps up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
About our dealership

Welcome to Meadowland of Carmel GMC, a Dealer for brand new GMC models and over 300 pre-owned vehicles and growing. We have served the Carmel, New York, area since 1972, along with Poughkeepsie and Brewster. In the 40+ years we've been in business, we've learned to skip the trends and stick to the basics: convenient and friendly service and overall excellence.

Amenities
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop
Languages Spoken (2)
English
Spanish