Service Life Quality BMW Car Dealership Brooklyn New York | Edmunds
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Life Quality BMW Service Reviews

  • 9326 4th Ave
  • Brooklyn, NY 11209 (map)
  • Chat with Dealer

Service Reviews

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Service Rating bad service bad work By bmwls11 on 04/12/16 11:23:58 AM PDT
Recommend this dealer? No

I am 15 year profession mechanic and I would never bring my car here, also rude service. They get one start for effort as they are still trying to fix the issue. 3rd trip still has not happened, but whether they fix it or not will not change my review. The only reason I brought the car to BMW is ...
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Dealer Response

Thank you for your feedback. We understand your frustrations and would like to discuss this further. Please reach out to me and let's find out how we can make this right. Ellen Marshall Executive Assistant Life Quality BMW Direct: 718-215-4228 ellen.mar... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Stay away from this service... By mnl2 on 10/16/14 09:46:08 AM PDT
Recommend this dealer? No

Horrible experience with Neill Garoogian, I have 2014 328 i 4k miles. I left the car in service to see from where the rattle noise is coming from front left tire, but before to do this I did a test drive with one of their mechanic and he notice also that rattle noise. Neill called me next day to say...
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Dealer Response

Good Afternoon- I am disappointed to hear about your concerns with servicing your car. Customer service is of utmost importance to us so we would like to speak with you directly. Please expect a call from our service manager, Nick Giordano, shortly to discuss ... Read more

All Comments (1)
Service Rating The Ultimate BMW Service Center. By CTomNY on 08/24/14 04:19:22 PM PDT
Recommend this dealer? Yes

The Ultimate BMW Service Center. That is the name Life Quality BMW of Brooklyn has earned in our book. 5 Stars all the way. Nick Gi and staff has always provided my family and I with prompt and friendly customer service. The work that has been completed on all of our BMW's whether repair, maintena...
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Dealer Response

Hello, Thank you so much for the compliments and taking the time to share your experience. Nick is a great asset to our team, and we're glad he could provide you with an exceptional experience on multiple occasions. We look forward to working with you again. C... Read more

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Service Rating Great experiance By mgbuz on 03/25/08 12:00:00 AM PDT
Recommend this dealer? Yes

I was surprised with the courteous and friendly service I got from BMW Service Advisor Nick Giordano of Life Quality BMW My problem was a small one , but Nick first was trying to fix it on the spot, but after he saw that it needed more attention, he told me that in an hour the problem will be fi...
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