Service Eastchester Chrysler Jeep Dodge Ram Car Dealership Bronx New York | Edmunds
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Eastchester Chrysler Jeep Dodge Ram Service Reviews

  • 4007 Boston Rd
  • Bronx, NY 10466 (map)
  • (888) 714-5356
  • Chat with Dealer

Service Reviews

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Service Rating A new customer :) By MsDiva5 on 11/28/17 05:27:36 AM PST
Recommend this dealer? Yes

The convenient location to train service to Manhattan; easy drop off, very large service area. Able to drop off vehicle first thing in the morning and can get into my office by 9:15am. Excellent customer service.
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Dealer Response

Hi, and thanks for your kind words! We appreciate our team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! R... Read more

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Service Rating Great experience By AIFFOSTER_1 on 09/22/17 06:51:00 AM PDT
Recommend this dealer? Yes

My service rep Shawn was great! He was the only rep in the service department who actually answered the phone. He answered the phone and actually called me back. Very great and respectful worker!
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Dealer Response

It’s great to know that Shawn provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us kn... Read more

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Service Rating Oil change #2 By Acruz10458 on 09/16/17 07:35:08 AM PDT
Recommend this dealer? Yes

I was greeted immediately upon arrival and directed to my desired location. Once I decided on the work that was needed, I was told the work would take 45 minutes. It was done in 25 minutes. The work was done properly and in a timely fashion.
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Dealer Response

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistanc... Read more

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Service Rating Ok By EdemtheTiger on 09/13/17 07:14:06 AM PDT
Recommend this dealer? Yes

It is ongoing. Satisfied so far. Car is being further investigated for cause of problems. I'll provide more feedback once I retrieve my vehicle
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Dealer Response

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your visits. Thanks again, Barry Schaen, Customer Relations Manager, 718-547-5500 xt 280, barry@eastcjd.com

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Service Rating chrysler always at its best By Charles162 on 09/10/17 03:09:36 AM PDT
Recommend this dealer? Yes

Mr.day is the best. his customer service skills goes above and beyond. i look forward to seeing him every time i need service because i know i'm gonna have a great day when i arrive and when i leave. i told Mr.day that he is the face of this location and that he can never leave. Ms.maggie is very pr...
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Dealer Response

Thank you for taking the time to write about your experience with us! At Eastchester Chrysler Jeep Dodge Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Mr. Day, Maggie, Mr. Smalls and our te... Read more

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