Sales Reviews - 279170734

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Sales Rating:

the best car buying experience ever

Written by purplesage on 03/02/12 12:58:07 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I'll start with - I Hate buying cars - especially at an auto dealer, but I needed a new or new'ish car. I spent a lot of time researching cars to decide which I might want. I knew that Jack Key Auto Group had some of the cars I was interested in (KIA, Jeep, or Honda), so I went in to look at them. The first thing I told them was that I'm just looking and that I wouldn't work with a pushy salesperson. Luckily, I was speaking with the General Sales Manager, Johnny Pattison, who called in Salesman Brandon Campos to work with me. Brandon showed me some cars, new and used, and told me about the features of each. I tested driving a couple KIA's but they didn't "fit" with my lifestyle and budget. I looked at the KIA Soul but I thought it might be too small, but Brandon suggested I try it out. I loved! It handled very well, even on dirt roads. It went over my driveway that has a large hump at the beginning. I discovered it was large enough that I could sleep in it if I needed (I go camping - and I'm short). On top of that, the Soul had features that amazed me. Unfortunately for me, they had practically sold all of the new Souls that had just arrived except one, which was white, and I didn't a white car. Then they told me that I "looked" like a person that liked orange (which I do) and that there was an orange Soul on another lot - would I like to look at it. I drove it, I looked at the price, and I bought it! Of course there was a little haggling about the price and terms, but the haggling was almost fun! Other than the amount of time of "dealing" on price and terms, the purchase from Jack Key Auto Group was enjoyable. More than that, and I feel that I have new friends; Brandon, Johnny, and the whole rest of the group.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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