Good car buying experienceWritten by sheknows1 on 10/23/16 06:18:44 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I was in the market for a pre owned certified 2014 Maxima 3.5 SV. I knew what I wanted, it was only a matter of which dealership I would choose do my business with. I really enjoyed my experience at AutoEastern Paramus and that was mainly due to the staff. What separates AutoEastern from the other Nissan dealerships in the area is their customer service. Each person I encountered was pleasant and went above and beyond to work with me on purchasing the vehicle. They even have a 3 day money back guarantee so satisfying their customer's needs is their ultimate goal which I appreciated. Ramon - the sales consultant I worked with was super nice and attentive. We did a couple of test drives with a few maximas before I landed on the one I wanted to purchase. Ramon was upbeat and professional the whole time and made me feel comfortable with my buying experience. He worked on getting the insurance on the car and ensured the delivery of the car would be to my satisfaction. I appreciated Ramon's sincerity. Kevin P. - the sales manager was very understanding and worked hard to get me a good deal on the vehicle. We went back and forth on a few numbers but Kevin came through with a figure we both could agree on. He was very honest and thorough with information on the car. He broke the numbers down right in front of me. I felt good about the purchase. Thank you Kevin! Anthony of the finance department was very pleasant and worked with me to get the best APR rate on the car. He walked me through all of the paperwork so nothing felt hidden or caused me concern. The process was simple. Onofrio who is the general sales manager of the dealership went above and beyond to help me with this purchase. I cannot thank him enough. From what I was told, the dealership management was recently changed. Onofrio and his staff are committed to doing good business and ensuring their customers are satisfied! My experience at this dealership was above average and if I'm ever in the market for another Nissan, AutoEastern Paramus will be my first stop. So once again.... Thank you AutoEastern Paramus!