Service Paul Miller Honda of West Caldwell Car Dealership West Caldwell New Jersey | Edmunds
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Paul Miller Honda of West Caldwell Service Reviews

  • 1170 Bloomfield Ave
  • West Caldwell, NJ 07006 (map)
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating I got scammed. By PapasFritas77 on 12/12/16 09:18:03 AM PST
Recommend this dealer? No

I take my car in via tow truck after it breaks down on rt 80. Cylinder #2 was misfiring. They are trying to weasel out of my Warranty and claim "an outside shop put new spark plugs in and this voids your warranty". I've never taken this car for new spark plugs and they don't install themselves. Th...
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Service Rating worst service By phase1to5 on 08/25/16 12:35:26 PM PDT
Recommend this dealer? No

Hoping I can post pictures. Brought my car in for service and they claim to have done a multi point safety inspection. A total joke. One month later tries have metal poking through. I had to call AAA to change my tire and we both gasped at the condition of the tire. There is no way they completed an...
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Service Rating Great service! By Olga_86 on 11/09/15 08:49:08 AM PST
Recommend this dealer? Yes

Took my car for service...just dropped it off and picked it up. Was greeted and was checked out without wait. Quick and easy!
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Dealer Response

Hi Olga and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Regards, Kirk Quinones Service Director kquinones@paulmiller.com

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Service Rating Satisfaction By Elvira522 on 10/25/15 04:20:41 AM PDT
Recommend this dealer? Yes

Easy and convenient. Always someone there to help you.. Customers service is excellent. They made you feel home when you there waiting for your car..
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Dealer Response

Hi Elvira and thanks for your kind words! We appreciate our service team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Than... Read more

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Service Rating Quick & Simple By hartdegen on 09/24/15 01:15:29 PM PDT
Recommend this dealer? Yes

The sign in was quick and simple. The gentleman who helped us was very nice and professional. The waiting area was clean and the coffee and bagel were fresh and tasty. Everything went very well.
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Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best, Kirk Quinones Service Director kquinones... Read more

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