Service Decozen Chrysler Dodge Jeep Ram Car Dealership Verona New Jersey | Edmunds
Print | Edit this listing

Decozen Chrysler Dodge Jeep Ram Service Reviews

  • 225 Bloomfield Ave
  • Verona, NJ 07044 (map)
  • (888) 365-6153
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Worst Experience By WayneR. on 11/08/17 10:19:05 AM PST
Recommend this dealer? No

A couple of weeks ago I brought a company work van 2015 Ram Promaster to get some recall work, warranty work and the spare time plugged. My service advisor was Jamie. The first flag for me was that the service advisor did not reach out to me to let me know any details on the van until 2 days later. ...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Lying [non-permissible content removed] By Mirigold27 on 01/15/15 09:46:51 AM PST
Recommend this dealer? No

Beware! Do NOT step into this place! Leased JEEP Liberty from them. Jeep broke down and they refuse to honor warranty and fix it. Blaming me for the mechanical problem. Manager made up a story (lied) about how the vehicle became damaged so they wouldnt have to fix it for free. Chrysler corporate w...
Read the full review

Service Rating Dodge Ram issue By malonzo on 05/25/12 07:25:01 AM PDT
Recommend this dealer? Yes

2 years ago I had purchased a dodge ram from decozen. Recently, the front end keeps on shaking really bad. I brought it to a different repair shop (not a dealership repair shop) and they charged me 700 and didnt fix the problem. With a problem like this, I had to bring it to the dealer (which I hate...
Read the full review

Service Rating Customer Service is the Worst Beware By cindy64 on 07/01/11 01:57:13 PM PDT
Recommend this dealer? No

I purchased a Jeep not from Decozen, but from another dealership, and I was told when I purchased it that I could bring it to any dealership to be serviced, Decozen was closer to my work, so when I did need service Decozen would not service the vehicle they said it wasn’t bought from them, and I wou...
Read the full review

Service Rating Disappointed and will ever go back. By bigworm051971 on 07/27/10 12:00:00 AM PDT
Recommend this dealer? No

I took my Jeep to this dealer to fix a recall. I was told that it might take 2 days to repair. That was not the best news but it would have to be ok. At the end of day 1, I called to see if it was done. When I called I was told.... "I told you it would take 2 days." I than explained that you ...
Read the full review