Quality Auto Mall
Customer Reviews of Quality Auto Mall
F150
byon 04/14/2024
Was painful and easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F150
byon 04/14/2024
Was painful and easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quality experience and a great sales team
byon 01/13/2024
I’ve experienced five other dealerships while trying to find my dream vehicle. After those dealerships, I was tempted to shop at a place online. Tim, Paul and the team at Quality Ford made it such a pleasant experience for my first time purchasing a vehicle. I am more than happy I decided to give them a chance!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quality Auto mall
byon 10/03/2023
Excellent customer service great deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quality service each time!
byon 08/11/2023
My experience each time at Quality, is none to complain about. The staff and techs are always professional and friendly, and are always willing to help you out with any concern that you may have with your vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Custom 2023 Ford Ranger Lariat
byon 06/29/2023
The sales team at Quality Automall, specifically Paul Logano, were tremendously helpful in working with me in ordering my factory built custom 2023 Ford Ranger Lariat. They were very flexible in their availability to meet, kept me up to speed on status of the order and prepared the paperwork in advance so that I was able to be in and out of the dealership when the truck arrived without the typical and dreaded long wait. They were transparent and honest and there was no surprises at the time of the signing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Glenn Schmelz
byon 06/19/2023
Love going there, People are always friendly, the service is quick and the work is done right.Take both my vechicles there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Overpriced
byon 05/08/2023
Had check engine light on, needed to be fixed. Mind you that last year we had a new engine put in on my 2017 Ford Edge, so I was very disappointed that I was charged $450 in labor charges to fix this issue. This should have been covered under warranty since engine was replaced last year. Not very satisfied
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Oil Change
byon 04/11/2023
Quick and easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quality Automall E. Rutherford NJ
byon 02/27/2023
Excellent work with friendly courteous professionals and staff. Clean service are and waiting room, Would definitely make this your number 1 choice for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happy customers
byon 04/01/2022
This is our third car with Quality Automation our sales guy Paul is awsome!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great dealership!
byon 01/27/2022
This is our second car which we have purchased from this dealership. The salespeople are knowledgeable and quite helpful. Because of supply chain delays through the pandemic they made sure to update us with phone calls with any information we would find useful. All cars on occasion need service. Quality’s service department is the best. All people are knowledgeable and take the time to explain anything which might be out of the ordinary. Quality as a Ford dealership and service are the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service!
byon 05/03/2021
Carlos, in the service department, was amazing! He was kind, knowledgeable, friendly and made my visit awesome! I had to go in for a recall on my 2020 Edge. From the minute I called to schedule my appointment to Carlos greeting me when I got there to drop car off he was fast, efficient and friendly! I will always bring my Edge back to Quality Auto for any future services and that is because of my experience with Carlos!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quiklane Is Quick!
byon 12/29/2020
Brought my car in and expected to leave it overnight. Not so, they took care of me right away.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and tire rotation
byon 04/20/2020
Just to say that all went great in a timely manner. The staff was very professional and helpful with social distancing because of Covid-19. Very happy and satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service. Awesome facility
byon 01/17/2019
I always use their Quick Express Service for my oil changes. I know that I could go closer to home, but I love the accountability. Service is always great and the staff are extremely friendly. The free coffee isn't bad either:)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good quality
byon 01/15/2019
I am always pleased with the quality of work and the friendly atmosphere. I drive out from City Island in the Beinx to get my car serviced at Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love the service
byon 10/16/2018
I was in to have an oil change on my 2016 Ford Fusion. From the service person meeting me in the parking lot to the service person greeting me as I walked in followed by taking care of me while I was there and last but not least the cashier who handled my payment - everyone was pleasant, polite and very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceeded my expectations
byon 10/09/2018
Everything went great. In and out quickly. Exceeded my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
cat repairs
byon 10/08/2018
Never had a problem with work done fast and would buy more cars from them also great dealership
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love Quality
byon 10/06/2018
I love bringing my ford fusion to Quality. I have been to many different places but Quality has been my best experience. I refuse to take my car anywhere else, thanks for your amazing service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great repair service
byon 09/07/2018
never had a problem they always gave me the best service and found problems that i did not even know great service for sure
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
