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Schumacher Chevrolet Little Falls

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Customer Reviews of Schumacher Chevrolet Little Falls

5.0
Overall Rating
5 out of 5 stars(79)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Absolutely PHENOMENAL experience!

by Ed Wilson on 03/05/2024

Jim Durkin (better known as Rocket) is a straight shooter and doesn't mess around. Rocket sold me exactly the truck I needed and was honest, fair, and passionate during the whole process. He never tried to upsell me, or lead me down the wrong path. Rocket undoubtedly just made me a Schumacher Chevrolet customer for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

79 Reviews
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5 out of 5 starsservice Rating

Excellent service and friendly staff

by Lydia P on 03/17/2024

I went in for a standard oil change and a recall item. Check in was fast. I was working remotely in the waiting area and my laptop mousepad spindly work. The staff found a mouse for me to borrow while I waited. They went above and beyond!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Absolutely PHENOMENAL experience!

by Ed Wilson on 03/05/2024

Jim Durkin (better known as Rocket) is a straight shooter and doesn't mess around. Rocket sold me exactly the truck I needed and was honest, fair, and passionate during the whole process. He never tried to upsell me, or lead me down the wrong path. Rocket undoubtedly just made me a Schumacher Chevrolet customer for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very Good Experience

by Stinky_pants on 01/22/2024

Dealer helped me to order the truck as soon as sales were opened by Chevrolet. Long lead time on the truck but staff kept me updated and honored the original contract price. Pick up was painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dealer and salesman were great.

by Joe_Dog on 09/13/2023

I called many dealerships while searching for an electric vehicle for sale at MSRP. Schumacher Chevrolet was one of the few that did so and was close to my home. The salesman Jonathan was great, respectful, and didn't try to push anything on me. I bought a 2023 Bolt EUV and am happy with it so far.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Phil DiMitri

by 1111111 on 01/17/2023

Excellent Krystle Kent was great! I was well informed of the progress of my repairs. She went over and above as far as costumer service! Krystal Kent is a great asset to the Schumacher Chevrolet Dealership and I hope they can recognize that!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of Blazer

by Gennaro on 12/29/2022

The salesman Max was a pleasure to work with. He found the vehicle that I was looking to purchase and was able get it to the dealership in a timely manner. The entire transaction was no pressure and a great experience . Would highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Trusted Service Center

by Trish Biondo on 11/21/2022

We are happy to have found a trusted service center for our family of Chevrolet drivers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Very satisfied

by Lydiafurnari on 04/14/2017

The service is always excellent. I had a tire replaced and a wheel alignment done, within the time estimated by the service representative. Thanks Schumacher!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My Shumacher Chevrolet experience

by Ameriqua on 04/13/2017

Treated like family. Excellent experience and great staff. Thank you to Jeff Schumacher for making my experience a pleasant one. Have already and will continue to recommend your dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Car Dealership

by Nancy327 on 04/12/2017

I like the friendliness and the courtesy that everyone showed me while I was there. Everything was done on time and I was informed of everything that was being done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Schumacher

by Trailblazer317 on 04/12/2017

Service manager Ed is great-professional, honest . The entire service dept is a pleasure to work with. I had my Trailblazer serviced at Schumacher for 10 years-would not go anywhere else

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Experiance

by Peter_Hunt on 04/06/2017

Ed Izzo did everything he could to help me. He is a pleasure to work with. He seem truly concerned about the customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best buying experience

by Firehawk1120 on 12/31/2016

Jim P. was great. He didn't try to play games answered my questions and was not pushy. Best experience during this buying process of all dealerships I visited.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Smooth transaction at Schumacher!

by idelsib on 12/07/2016

Unlike other dealerships I've done business with, Schumacher Chevrolet was helpful, friendly, and most of all, attentive to my needs. Leo Hernandez understood my concerns about a new car and my future payments. He explained in details everything I needed to know. I am happy and grateful that I found Schumacher Chevrolet at the right time!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Done right & Neatly

by Greg929 on 03/23/2016

This was my first time at this location.It was a very good experience from start to finish. My service advisor Robbi was polite & knowledgeable and had my car back to me the same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Top quality service

by scm_lf on 02/04/2016

Service is always prompt and well-executed; representatives are polite and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Lamar018 on 06/16/2015

My experience was great with a large variety of vehicles and the service was great and I had a very knowledgeable salesperson in Danny Diaz.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Mrs

by Phyllis123 on 06/16/2015

Everything was handled in a timely manner. Support staff who handle phone were excellent. Called and kept in touch very impressed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Hassle Free Service @ Schumacher Chevrolet -

by John_65 on 06/06/2015

Have been there for oil changes and warranty work on my Malibu about 4 times since November 2014. I remain completely satisfied with the Chevrolet Malibu and completely satisfied with the service department - Steve and Ed are the Service Advisors names I remember - and their great customer service. Hassle Free Loaner Car was a huge plus for my day. Thank you Shumacher Chevrolet.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Customer Service and Excellent Service Department

by jltobin on 05/28/2015

Everything went as planned. Recall for headlight wiring was done and wiring harness was replaced, multi-point vehicle inspection was performed. RS door touchpad was replaced. Primary key fob (Driver #1) was replaced. All went well. No issues. Very satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2015 Chevrolet Equinox LT

by Najwa on 05/12/2015

This was the smoothest transaction I've ever experienced! Luis Ramos (the salesman) was very courteous, knowledgeable and helpful! He absolutely didn't pressure me into making a decision and was very honest with the figures he presented. Will definitely recommend Schumacher Chevrolet to any one interested in a Chevy and I will definitely lease/purchase another car from them! Thank you so much for restoring my faith in car dealerships!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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