Great DealershipWritten by glyptodon on 05/07/12 08:49:19 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I originally came to Hamilton Honda because my parents needed a new car. I had been looking for a new car, but it wasn't imperative that I buy one immediately. I had loyalty points with other dealerships, so it was going to be a hard sell for Hamilton Honda, because I had money to put toward a vehicle at other dealerships that I didn't have at Hamilton Honda. My parents were happy with their experience, and they purchased a new V6 Accord EX-L. Their sales associate was Daniel Balling. They were very happy with his service, and I had had nothing but good experiences with him when I came with my parents. Dan was great. He knew the cars inside and out. He answered all of our questions about the cars without having to go look something up. Dan was honest even to the point of not selling an accessory that he didn't think fit our needs. He never tried to pressure us into buying the car, and he never gave us anything but a smile when we asked him to run the financing numbers in five different ways on three different cars. After my parents purchased their car, I went back to Dan to look at a Civic EX. He was just as friendly and accommodating with me and my fiance as he had been with my parents. Regardless of the money I could get off other cars, I purchased a 2012 Honda Civic EX Sedan from Dan as much as I purchased the car from Hamilton Honda. Dan, working with Anthony Lidondici, a Sales Manager, did everything to get me the best possible deal on the car I wanted. There were no games or high pressure tactics. What I saw was what I got. When I took delivery of the car, Dan made sure that he went over the car from nose to tail with me. There was no question that he didn't answer, and he made sure I understood everything about the car before I drove off the lot. Even after delivery, Dan has remained in touch to follow-up with me to make sure that I am satisfied with the car and to answer any questions. In addition to the great sales staff, Hamilton Honda service has been great. I went back twice so far (once for an aftermarket accessory and once for my registration and license plates). I was always greeted with a courteous member of the service department and never had to wait. This is all over and above the great hours of the service center and the ability to get express oil changes, general vehicle inspection, or a car wash whenever I want just by visiting the Hamilton Honda's Express Service. I am very happy with my Civic so far. It's my first Honda, but I would absolutely go back to Dan Balling and Hamilton Honda for my future car purchases. Hamilton Honda has "Let us exceed your expectations" written right on the wall. Dan and the rest of the staff at Hamilton Honda certainly exceeded my expectations.