Service Freehold Ford Car Dealership Freehold New Jersey | Edmunds
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Freehold Ford Service Reviews

  • 3572 Rte 9 S
  • Freehold, NJ 07728 (map)
  • (855) 879-6223
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017, 2018

Service Reviews

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Service Rating Horrible Experience By stickss1 on 07/27/17 05:58:08 PM PDT
Recommend this dealer? No

Freehold Ford is not the place to buy a vehicle. The sales people are trained correctly. I purchased a pre owned vehicle and needed to bring it in for service 2 weeks later because the brakes were grinding. I needed rear brake pads. How come Freehold Ford sold me a vehicle that needed brakes rep...
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Dealer Response

We regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. If you’d like to discuss this matter, please call our Internet Manager, Jaclyn Spidaletto at (732) 462-3131 at your ... Read more

All Comments (1)
Service Rating joke of dealership By lharris on 05/15/17 02:53:28 PM PDT
Recommend this dealer? No

I'm 22 years old. My first bad experience was whe asked to test drive a 2016 mustang gt. They told me I cant because only serious inquirers can even though I told them in a month I'm going to buy a car. So I drove to Virginia and test drove it and purchased it the same day. 2nd was when I went to pu...
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Dealer Response

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Freehold Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please... Read more

All Comments (2)
Service Rating Freehold Ford Service By jimmyducati on 03/26/17 08:26:00 AM PDT
Recommend this dealer? Yes

When I first started doing business with Freehold Ford, I was not terribly impressed. After my initial impression wore off, my opinion turned around 180 degrees. The entire service staff went above and beyond to make sure all was right and proper with my Taurus. All were professional, courteous , an...
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Service Rating Fast and friendly service By Jsimonds1 on 03/03/17 06:59:05 PM PST
Recommend this dealer? Yes

Everyone is very pleasant to due business with and very accommodating. Very honest and upfront about everything,also very willing to explain anything questions I had.
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Dealer Response

Reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

All Comments (1)
Service Rating Great Dealership By philipk1 on 12/05/16 12:50:06 PM PST
Recommend this dealer? Yes

Made an appointment for a routine service. Service department accommodated me with a convenient appointment first thing in the morning. I waited in the new waiting room. It was very comfortable and clean. Car was serviced promptly and I was on my way. Great service department.
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