Service DCH BMW of Freehold Car Dealership Freehold New Jersey | Edmunds
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DCH BMW of Freehold Service Reviews

  • 4225 US Hwy 9
  • Freehold, NJ 07728 (map)
  • (888) 841-5329
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating "Waste your money" dealership By mike0761 on 05/10/13 12:47:03 PM PDT
Recommend this dealer? No

My car was towed with flat tire. They charged me $1,312 to change one tire even though I paid $800 for tire insurance when I bought my car. I was told that it was my fault and I need to look myself if wheel alignment is needed. I paid $80,000 for my car to look everyday if wheel alignment is needed?...
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Dealer Response

Mike, I’m disappointed to hear about your experience with us at BMW of Freehold. I hate to hear when a customer feels taken advantage of or cheated. I would love the opportunity to talk to you over the phone and hear more about your experience with our service... Read more

All Comments (1)
Service Rating very dishonest By gg44 on 12/28/12 01:16:04 PM PST
Recommend this dealer? No

they tried charging me $7000 for things that didnt need to be replaced nor were they even able to verify needed to be replaced. they must be doing poor in business because they are trying to get whatever they can out of people. their work is very dishonest. you are better off going to another dealer...
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Service Rating LIED TO! By jg3558 on 10/10/11 09:22:12 AM PDT
Recommend this dealer? No

Brought 2009 750 LI in for regular service and they cracked my windsheild and then made me pay for it. Another time brought car there for flats on run flat tires. Asked service advisor to change tires and to hold them for inspection and they threw them away. Will never go there again they are [viola...
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Service Rating Engine Repair By jdurgana on 09/21/11 08:34:43 PM PDT
Recommend this dealer? Yes

The estimate was reasonable and the work was done in the time estimated. I was very satisfied with the quality of the workmanship. The car was returned in a very clean state, engine and body. Four months later, everything is good, no need to go back. Good work Team!
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