New Jersey Dealerships - DCH BMW of Freehold of Freehold New Jersey

Sales Reviews

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Sales Rating Poor disposition of vehicle that I was returning. Written by cubber314 on 05/04/17 05:56:16 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I've told this story 1000 times including on dealer rater. When trading in my old X5 for a new one, they failed to properly photo-document the car for the insurance I paid for. Cost me over a grand at BMW financial. Kyle was often u professional, and the general sales manager, I think his name is ...
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Dealer Response

While I hate to hear that you were dissatisfied with your experience, I appreciate you taking the time to provide feedback so that we can properly resolve these issues. Please contact me at 732-462-0042 or email me at ddado@dchusa.com at your earliest convenie... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Simply the best Written by midright on 05/03/15 06:33:34 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchasing a used 3-series at DCH BMW Freehold was one of the best car buying experiences I have ever had. There was no high pressure tactics, the facility is beautiful, and the price I got was very fair, less expensive than the dealership near me in upstate NY. The dealership near me in NY the sa...
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Dealer Response

Thank you for the great review! We're so happy that our team was able to provide you with an easy and enjoyable car-buying experience. We hope you enjoy your new vehicle and we look forward to working with you again in the future. Thank you for choosing BMW of... Read more

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Sales Rating Great experience Written by Mclevi on 07/12/14 03:56:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales people and experience at this dealership was terrific. Highly recommend
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Dealer Response

Thank you for the 5-star review! We appreciate the compliments. Please come back to see us.

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Sales Rating 2014 535i x Written by Eddie1969 on 07/12/14 02:05:31 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Orville and Matt were excellent and very knowledgeable. I highly recommend Freehold BMW. This was our first BMW and they made us feel very comfortable and didn't pressure us at all. 2 Thumbs up! Eddie F
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Dealer Response

Thank you for sharing your positive experience with Orville and Matt. We are happy to hear they surpassed your expectations. Thank you for choosing BMW of Freehold, and enjoy your new BMW!

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Sales Rating Excellent Written by larry240 on 06/30/14 06:40:08 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my third experence buying a vehicle at BMW of freehold. They have all been excellent. Richard His an excellent sales associate who makes you feel truly welcome and appreciated. And of course the price you pay is extremely important. Freehold is very competitive and fair in their pricing. As ...
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Dealer Response

Larry, thank you for taking the time to share your experience! We are so glad that we were able to find you the perfect car at a great price! Thank you for your recommendation, and we look forward to seeing you in the future!

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