New Jersey Dealerships - Edison Nissan of Edison New Jersey
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Edison Nissan Sales Reviews

  • 401 US Hwy 1
  • Edison, NJ 08817 (map)
  • (888) 720-7592
  • Chat with Dealer
  • Awarded in 2015, 2016

Sales Reviews

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Sales Rating Pathetic customer service Written by Ahad_44 on 01/09/17 10:41:33 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Scheduled a test drive, received a call for confirmation but when I went there they could not locate the car. Showed me couple of other similar cars from outside the rep. Never had the keys. Didn't have me test drive the vehicle. What I did went to another dealer same day bought the car from there :...
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Dealer Response

Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the op... Read more

All Comments (1)
Sales Rating Edison Nissan Bait and Switch Written by CharlesV on 12/29/16 10:48:06 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I saw a used Toyota Yaris listed on their website for $6,495 and contacted them. They contacted me back via e-mail, the e-mail repeated the price of $6,495, so I made plans to go take a test drive. About a week later, I saw on their website that the car had been reduced to $5,550. I arranged to t...
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Dealer Response

Hello, my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and the General Manager would like the op... Read more

All Comments (1)
Sales Rating Fishing [non-permissible content removed] Written by Bonanza_man on 12/12/16 03:37:00 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

This place is unorganized and unprofessional. John Bella, sales manager, has an I don't care, whatever attitude about customers. I called at 2:00 about a used car and spoke to Tom. Tom ensured me the car is here. I double checked because we are 2 hours away. So we made an appointment for 6. John Bel...
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Dealer Response

Hello my name is Yarasette and I am the Customer Service Specialist for Edison Nissan. I would first like to apologize for the negative experience you had at our location. Our customers are our number one priority and I would like the chance to help you rectif... Read more

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Sales Rating False Price Advertising Written by luna10 on 11/28/16 05:02:44 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Dealership advertised a used car online for $9,000 (actually found the ad on autotrader.com), but after test driving and ready to make a deal the list price jumps to $12,995--almost $4,000 over advertised price. Total waste of my time and energy. Salesman wouldn't even consider any price near the ad...
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Dealer Response

Hello my name is Dijana and I am the Customer Service Specialist for Edison Nissan. I would first like to apologize for the negative experience you had at our location. Our customers are our number one priority and I would like the chance to help you rectify t... Read more

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Sales Rating Awesome People Written by Esoto815 on 09/27/16 10:45:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased my car from Edison Nissan. The minute i walked in I was greeted by everyone I saw. Salesman & Saleswomen were all so friendly and funny. They knew how to make me feel at home. everyone was up front with me and I appreciated that. I will most definitely recommend my friends ...
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Dealer Response

We are pleased to here that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all your frie... Read more

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