Sales Reviews - 627760497

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Dealer Sales Reviews

Sales Rating:

Stay away !!!

Written by radman9 on 12/15/12 05:54:59 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

This is the most unprofessional dealer I have ever dealt with. Went to dealer they provided pricing, got two other quotes from other local toyota dealers in writing. $1500 lower than Galaxy. They said they would meet any other dealer price. Gave Mike D. (sales manager) the quotes after extended delay agrees to meet price and we shake hands on deal. Get credit approval, start doing paper work after 30 minutes D. comes back to salesmans desk and welches on deal wants $500 more. I tell him to tear up the papers and we will go somewhere else. He then becomes verbally abusive and very loud with a number of negative personal comments. This decays into a shouting match in the middle of the dealer sales floor. He then asks us to leave "his" dealership. Went to another dealer concluded deal same night. Stay away from Galaxy at all costs!!!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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