Sales Reviews - 1413836020

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Dealer Sales Reviews

Sales Rating:

Very bad customer relations and Reneging on a Promise

Written by Terese65 on 09/20/13 07:15:46 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This dealership is extremely bad when it comes to fulfilling a promise to refund money they owe for a mistake on their part. I wish I had researched the dealership as much as we researched the car before buying. They promised to refund new license plates fee after we checked the box "Transfer." We immediately called it to their attention and they said it wouldn't be a problem and now they are refusing to refund our $150!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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