Open Road Mazda of East Brunswick Car Dealership East Brunswick New Jersey | Edmunds
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Open Road Mazda of East Brunswick Sales Reviews

  • 352 Rte 18
  • East Brunswick, NJ 08816 (map)
  • (732) 257-5300
  • Chat with Dealer
Sales Rating:

Research Paysoff

Written by krazkat on 09/24/13 08:56:38 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought the car less ten two days ago. Will leave an car review in the near future on the car. As for the dealership, nothing but a good and pleasing experience. We went armed with three months of research n three other car makes n five cars test driven under our belts. We were knew what we wanted and what we where ready to pay for. We test drove a 2013 Mazda 3 I Grand Touring that we looked at on a Sunday afternoon back in July, Dealerships are closed on Sundays in New Jersey. ;-) we were approached by two sales persons, but said we were looking. We made sure the car I was interested in was still there. We went into the temporary showroom and where welcomed by the GM Leo and we asked to test drive a car, Leo introduced us to Jim who would be our salesperson. I said to Jim that I wanted to test a particular car, he was very welcoming and friendly. I asked if it was okay to take it on a good ride down the back road and onto the hwy n he said of course, since the car has great mileage we could drive all day if we wanted! We took it out for a good half hour, as I drove my hubby and Jim discussed the many great attributes of the car n I just enjoyed the zoom, zoom drive. :-D We went back to,the showroom, and while Jim parked the car. Hubby n I discussed it and decided it was perfect for me n him. We knew it TMV n what we wanted for our 2001 Xterra, we went back n forth only a bit on the price of the new car n Jim went a tad below on the TMV. Now as for the trade, they offered a really low amt n I got a bit pissed n counter offered. They went up a bit n I said well you will have to go down more on the car then or we will take our car elsewhere to sell. Jim's manager came back with a more agreeable offer for the trade n we shook hands on it. After running to the bank to get a bank check and stopping at home to empty out our Xterra, we went back to close the sale. The entire test drive n dealing process and closing on the sale took about five hours. Time well spent at a dealership that we had read in reviews was not buyer friendly, well they were the day we visited them. A very good and rewarding experience, Jim knew his product and made the entire process pleasant. Just goes to show if you do your homework n study up on your subject you will be rewarded!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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