Service Mercedes-Benz of Cherry Hill Car Dealership Cherry Hill New Jersey | Edmunds
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Mercedes-Benz of Cherry Hill Service Reviews

  • 2151 Rte 70 W
  • Cherry Hill, NJ 08002 (map)
  • (855) 428-5890
  • Chat with Dealer

Service Reviews

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Service Rating Well done By EDGinPhila on 10/23/17 02:41:49 PM PDT
Recommend this dealer? Yes

It was easy to make the appointment, easy to drop the car, easy to understand what the issues were. I have taken my Mercedes to them for service for many years and I plan to return.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating poor service poor communication By MANSUR1 on 06/11/15 01:13:37 PM PDT
Recommend this dealer? No

I have a 2005 SL Mercedes Benz , my vehicle was in cherry hill Mercedes Benz being serviced for the retractible top it would go down but would not go up. I was told that it was a particular switch when I went to go pick it up it seemed to work fine ,because it was a nice day so I left the top down....
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Service Rating New Car//In for Installation of a Missing Feature By bashful3 on 03/05/15 10:55:18 AM PST
Recommend this dealer? No

When my new S Class Mercedes was driven to my home after a day in the service department installing a massage package, no one explained how to use that package. The next day, when I wanted to run an important errand, I was shocked to find all safety features of the car shut off: no rear view cam...
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Service Rating Mercedes of Cherry Hill sold us a Lemon, then they robbed us By sqz31p on 03/18/13 12:54:09 PM PDT
Recommend this dealer? No

"Mercedes Benz Of Cherry Hill sold us a GL320 with issues, gasket leaks, balancing/alignment issue's that took 4-5 visits to correct (they told us it was us, then the roads, then it was the tires), next issue was a knocking they could not fix after having the vehicle in for an entire month of Januar...
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Service Rating service under warranty By hlong2306 on 10/24/12 08:52:20 AM PDT
Recommend this dealer? Yes

Had a seemingly minor noise in a just- purchased used car (certified under warranty). They found a climate-control fan bearing beginning to wear and replaced the unit while I waited. No hassles. Also touched up a few tiny rock dings in the paint at my request.
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