Excellent Buying ExperienceWritten by jeffs2001 on 09/30/17 07:39:29 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I was in the market to buy a new 2017 ES 350. I checked the price of the car, with the options I wanted, at three other Lexus dealers in Central NJ. (Just to see if I was getting a good deal here). If you want to save yourself time and money, visit Lexus of Bridgewater. From the moment I walked into the dealership and met with Edmond Carlock (Sales Consultant), I knew I was going to buy the car I wanted. This has been the best car buying experience I had. Ed did not play any games, and showed me a car that I saw on their internet site. Ed is a very friendly, polite, knowledgeable and professional sales consultant. He did not pressure me into anything I did not want. He treated me with the utmost respect. He made me feel like family. Frank Tesoriero (Sales Manager) was very helpful in the price negotiations, he came very close to meeting my offer, and the deal was completed with little stress The car had to be located from another Lexus dealer. They told me it would take two days for the car to be transported to Bridgewater. During that time, I had spoken to Michael Sarullo (Sales Manager) who gave me updates on when the car will arrive. Everything worked out great. I am thankful to him for keeping me informed. The Finance Manager, Joelle Heller, was friendly, polite, efficient, organized and professional. She explained every form, in detail, that I had to sign, and answered all of my questions in a quick manner. She did not pressure me into any options I did not want. The transaction went quick and smooth, I was out of there in 45 min. When the car was delivered to me, Ed took the time, and answered all my questions about the car. Before you buy or lease your next new Lexus, or any other good used car, call Ed, and I'm sure he will give you the best deal and experience than any other dealer in NJ. In the future, when buying my next car, I will see Edmond first, to save me time and aggravation. Highly recommended Lexus car dealer.