Sansone Chrysler Dodge Jeep Ram Car Dealership Avenel New Jersey | Edmunds
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Sansone Chrysler Dodge Jeep Ram Sales Reviews

Sales Rating:

Buyer beware

Written by stepper100t on 03/12/11 11:35:28 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted Sansone via internet- listed a certified Toyota Avalon 2007- I got to the show room - greeted nicely by rep --the test drive was good. I was interested in obtaining the car-- the good experience ended -- First -I was told that the certified price -- on the internet was not correct- I needed to add approximate $1600 more to make it certified -- I told the rep that this is not acceptable-- the rep told me that they will honor the advertised price-- I spoke to the internet sales rep prior to the show room and was told I can get 4,000 for the trade --I was told that they use galves -and the car was assessed at 3,000 the highest price given by Galves for this car --- the manager said- I would get the 4,000. I also mentioned to sales rep that there was a $2,000 off on any car- purchase from Sanson --I was told that this did not apply to this car- I had estimated that the trade in of 4,000 plus the cost of the internet price would be around $250/ month-- I also told the rep I wanted a monthly figure on the car without the taxes -- understood that will be additional --the Salesmanager quoted me a price of $320/month. I walked out the show room feeling like I was going to fleesed by this dealership- Please note that- the coupon did not preclude this car. I tried to speak to someone high up in Sansoon -- none one but a finance mgr got back to me. I requested again to speak to someone higher up --the manger I spoke to did not recognize the deception --that was taking place-- all he said was that it was just a difference in price. In short - I spent about two hrs in the nice Show room - and felt like I was in a [violative content deleted]. I would not recommend this dealership to anyone -- unless you enjoy aggravation. Beware of any dealership that uses the term honest in there advertisement. I gave Sansone every opportunity to correct this -- still going on three weeks and have not heard from top management-- the taste is still bitter. Beware

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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