Mercedes-Benz of Manchester a Prime Motor Group Dealership Car Dealership Manchester New Hampshire | Edmunds
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Mercedes-Benz of Manchester a Prime Motor Group Dealership Sales Reviews

  • 875 Gold St
  • Manchester, NH 03103 (map)
  • (888) 679-0653
  • Chat with Dealer
Sales Rating:

Excellent experience purchasing a used car

Written by JXander on 05/01/17 09:33:17 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a terrific experience at Mercedes of Manchester. I saw a vehicle on their website that I was interested in and filled out an online form to get some more info. They asked how I would prefer to be contacted and I chose email as I wasn't sure if I was ready to buy and didn't want to be pushed into a sale that I wasn't ready for. They were very respectful and I had several pleasant back and fourth emails with Renee Vargas and ended up setting up an appointment to test the vehicle. When I arrived I was a little nervous as this was the first time I would be buying a Mercedes. Kara ended up greeting me and gave me a ton of information on the vehicle that I had inquired about online. She was extremely relaxed and not pushy at all. Not what I expected from a car sales person. She guided my husband and I through a test drive. (and let him test the vehicle as well.) She answered our questions and had casual conversation. It was a very relaxed ride. After the test drive there was no push to buy, she was genuinely more curious to know what I thought of the vehicle and if I had any more questions. I ended up purchasing the vehicle and Kara and her team worked hard to make this happen. Kara was very responsive whenever I had a question, and was accessible by text message or via phone. This was the best car buying experience I have had to date.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Yes

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