Sales Reviews - 1094058477

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Our 2nd Kia Soul in 2 years

Written by DanishViking43 on 04/21/14 01:18:48 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

First of all I would say that the wife and I was down at Fairfield's on the 4/19/2014 to have done an oilchange and a statinspection, for we have always kept up with the oilchange every 3000 miles, and because it was day before Eastersunday I wanted to go and say hello to Patrick, and I saw the new Soul park in the showroom, and it looked very very nice.While I was looking Mike G came over and interduced himself and asked very politly if there was anything he could help with. I told him that I was just looking for we had a Kia Soul 2012 we had bought there, and he asked me how much we owed on it and I told him, and then he said to me that if he could get us into a new car for the same money we owed, so I told him that it would be up to my wife to see...Hen then went on to ask if we would like to have a test drive because that didn't cost a penny. So the wife took the car out for a spin with the help from Ben, and when she came back we desided to sit down and talk some more....All the time we were there there was no pressure from Mike's side, and we w\ent on to fill out paper so Patrick could see if they could help us, and they did and we drowe away from Kia Fairfield that day in a new Kia Soul for the same payment we had in the older Soul......I can say that it was a very nice experience we had that day, and all the people we got in contact with acted with very much knowledge and fairness....I would also like to say that your servicedepartment can be reco0mmende 100 % , they always are very polite and is easy to deal with....Thank you for all the help Flemming Fiil 50 Morway Park Charlestown NH 03603

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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