Customer Reviews of AutoNation Honda East Las Vegas
Review
byon 04/09/2024
It was a great experience purchasing our care with autonation. The process is smooth and straightforward. The associates are welcoming and answered all our questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Install went seemless had trailer hitch and connections
byon 04/11/2024
Great service good price on item and install
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Review
byon 04/09/2024
It was a great experience purchasing our care with autonation. The process is smooth and straightforward. The associates are welcoming and answered all our questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales AutoNation Honda Las Vegas-Salesman Jenelle Crouse and Brian Anderson
byon 04/02/2024
I made most of my arrangements for my new Honda Ridgeline via text and email. Once things were pretty well arranged Jenelle, the sales person, gave me a call to check and see if everything was acceptable and to set an appointment to come in and sign the final documents and pick up my new truck. All throughout this process it was very easy and respectable. Jenelle met me a at the dealership on the day I drove in. She was kind and helpful explaining everything that would transpire from test drive to final vehicle inspection and pick up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Top notch sales gal!
byon 03/13/2024
Joanne was on point with every aspect of my car purchase. Communication was easy and she was prompt, which helped since I flew in from out of state for my car. She took care of me in a timely and efficient manner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Got the car I always wanted
byon 03/07/2024
My experience with Prentice was excellent. Since the very beginning he was listening to my needs and showed me everything and took into consideration every feature we asked for the car to have. Never felt in a rush to decide. At the end, I walked with the car I always wanted to have and happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car buyer experience
byon 03/04/2024
I had fun during my visit to Honda. I didn’t think that I would actually enjoy all the buying process, but thanks to the agent who sold me the car, There was never a full moment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Thanks AutoNation - unbelievable deal on my used Ford Raptor purchase.
byon 02/20/2024
From the moment I stepped onto the AutoNation car lot it was truly a unique experience. I highly recommend this dealership it was a pleasure to purchase my vehicle from AutoNation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best Honda Dealer
byon 02/14/2024
No pressure Sales…overall experience 5 stars, PJ our salesman, Carlos Burger, our Finance and Ray Salcedo, the Manager, are the Best👍👍👍
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lease of new Accord
byon 02/14/2024
The salespeople were very accommodating. I asked to test drive the car a second time and take it on a longer stretch of open road, because I wasn't sure whether it had the "feel" I was looking for. The salesperson came to my place and picked me up to spare me the Uber ride cost to the dealership, then she let me drive the car as far as I wanted. They also agreed to add some features (such as leather seats) to the model I wanted, and were able to give me the car in my preferred color. Very good experience. This will be my first Honda after several years driving Nissan/Infiniti vehicles. The sales staff is probably the main reason why I decided to switch.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 02/10/2024
See Ken Schwartz if you’re in the market to buy a Honda. He won’t play any games with you and his follow up after the sale is awesome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Everyone please RUN away from this dealer
byon 02/09/2024
Go ahead wasting your money there if you don't mind waiting 8 hours and dealing with registration issue. Purchased a car took 8 hours and could not get registered in DMV, Any one from finance department do not give a f about anything after the car has been purchased. First, it took us entire 8 hours sitting there waitting for their finance department processing the paper work, and they have to replace the back tire, we made an appointment 3 days ahead before purchasing, we have been waiting all day for their technician just replace a tire, and when finally the technician got working on it, technician stripped a lug nut Lol. so they have to drive the car to the actual dealer get it fixed. They tried to make it up so offered us some free services, we thought the nightmare was over, but that was just started. When we try to register the car, dmv can not process it, because someone returned the car 10 days ago before we purchased, so there is still a lien or something have not been cleaned out so it is against us for getting register and getting the title. Autonation Honda East wont issue us the extended temp tag and told us we have to tell DMV to call so it can be cleared out. they did not try to help us at all. So now if we drive the car, we might get pulled over because of the expired tag. We came to this big dealer ship because we think they will make our purchasing easier, but this is the worst experience we have never ever been had before, we have to go through all these stupid bs because all these ridiculous mistakes this big dealer made. Everyone please RUN away from this dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Finally! No ‘pushy’ business
byon 01/12/2024
Mr. Troy Robina is an ultimate professional at Autonation Honda East LV. He greeted me and my family with the utmost professionalism and care. His consistent professional demeanor and patience with me was very much appreciated. I have spent some time at several different dealerships...most were pushy or unknowledgeable about specifics when it came to fees and taxes. (I did my homework for some time before visiting dealerships). I was in the market to lease a vehicle and knew exactly what I wanted. As a female visiting predominantly male industry, I did not feel like I was heard and felt like everyone just wanted to close a sale....consumers like to buy, but do not want to sold. Troy Robina put myself and my family at ease and was impressed with his laid back, no-pressure approach and his many years of experience, knowledge and expertise. I'm so grateful to have worked with him and I have already shared my experience with other female friends who are in the market to buy/lease a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 12/21/2023
I have always received great service at this location and this time I was not disappointed. Prentice was excellent..very patient and professional, and made this experience go smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great sales service
byon 12/20/2023
Ross was very helpful and answered all of my questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Replace power steering pump Honda Accord
byon 12/08/2023
Roger Asel was my service advisor, he treated me like family and gave me great service at a reasonable price for my service and the Honda manager was cooler than a fan!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 12/05/2023
Pulled in to get an oil change without an appointment and was out within 45 minutes
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Will not payoff TRADE IN!!
byon 11/28/2023
I traded in my Honda accord and bought a Honda Pilot in July, and we are now in November the dealership underpaid my trade in by $96 and I sent emails and calls to the finance person and manager about it and they have promised me a resolution but that has not happened and now it's on my credit report.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Auto Service Honda East Las Vegas
byon 11/28/2023
Service Advisor was Nathalie who gave excellent service on our 2020 Honda CRV. Had Synthetic Oil Change, Brake Fluid Change and also checked AC. The service took less than 2 hours and Nathalie explained what was done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Regular service visit, noisy waiting area
byon 11/27/2023
Everything was perfect with the service on my car. My only less-than-perfect comments are about the waiting area, which is probably trivial. The music being pumped in was pounding techno rock, and there were comfy chairs in the room with the TV which had something inane on. I wanted to work in a quiet environment with my laptop. Finally went into the kids room, (which had no kids at the time - perfect!)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 11/25/2023
Good service and nice communication
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 11/14/2023
When in for oil change no appt. Was greeted immediately by Kayla who took care of my service needs
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments