Service Mercedes-Benz of Henderson Car Dealership Henderson Nevada | Edmunds
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Mercedes-Benz of Henderson Service Reviews

Service Reviews

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Service Rating very impressed By Meflyfish on 04/29/17 06:09:14 AM PDT
Recommend this dealer? Yes

Dustin is the most knowledgeable service advisor I have ever encountered. I was not expecting a dealership to be as reasonable , friendly and fair. Dustin has earned my respect for his honesty and fairness.
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Dealer Response

Thank you for sharing your review and the 5-star rating! It's great to hear that Dustin took such exceptional care of you during you service visit. We look forward to assisting you again. - Tom Zumbo, General Manager

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Service Rating Transmission failure in Sprinter motorhome By Younglr on 04/18/17 05:48:51 AM PDT
Recommend this dealer? Yes

While traveling home from Tucson to Eastern WA, our transmission with 135,000mi failed in Kingman,AZ. From the first call to MB of Henderson we were treated like VIPs. Jimi made a parking spot available for our tow truck driver to park us overnight when we arrived at 9PM. At 7AM they got our motorho...
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Dealer Response

Thank you very much for sharing your review with us! We pride ourselves in providing nothing short of exceptional service, so Iím thrilled to hear that Jimi and the rest of our team helped you get back on the road home in a timely manner. If we can ever be of ... Read more

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Service Rating Great Dealership! By GuyOwen on 04/14/17 05:04:57 AM PDT
Recommend this dealer? Yes

Jimmie Stevens was fantastic to work with. Informative. Knowledgeable. Professional. Explained everything. The Dealership was very clean. Great amenities. Free coffee, donuts, and high-speed WiFi. The wait time flew by easily. I would highly recommend this business to anyone.
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Dealer Response

Hello Guy, I'm pleased to hear Jimmie took good care of you during your recent visit. We appreciate your business and thank you for sharing your feedback with us. We look forward to seeing you again! - Tom Zumbo, General Manager

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Service Rating Great Service By kellirey on 01/10/17 10:48:20 AM PST
Recommend this dealer? Yes

I made my appointment online, showed up at my time slot. Geoffrey Lincoln was my advisor and he walked me through what they were going to do on my car and told me a time frame that they would be done. They were actually done faster than expected. I am very pleased with my visit and Geoffrey was v...
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Dealer Response

Thank you for your wonderful review! We are pleased to hear that we were able to return your vehicle to you faster than expected. Geoffrey and the rest of our team look forward to assisting you in the future. Thank you for your business. Brittany Marquez ... Read more

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Service Rating Impeccable Service By Pethofer on 12/16/16 02:56:00 PM PST
Recommend this dealer? Yes

Very satisfied with the level of attention, quality, and thoroughness of service. Personnel are professional, knowledgeable, and helpful. Exceeded expectations.
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