FJ CruiserWritten by d96 on 12/03/12 05:13:31 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
We went to Reno Toyota first and they send a mexican guy assuming we only spoke spanish, he didn't know the answers to our questions and I was getting frustrated with it so we left to Carson Toyota. They were nice from the start and made an effort to connect (sure its part of the sales pitch but it made the experience better). The salesman clearly saw that I would be "trouble" and my parents werent as well informed. We were about to leave since we were just looking, but his sales manager came out and was a typical pushy salesman and asked us if we wanted to drive one. My parents decided to give it a go, but we didnt want to deal with him, since i read on edmunds that the fleet department gets you the best prices. So i asked if we could work with him and you could tell the annoyance of the salesman with how much research i had done. Throughout the number talk, we ended up getting an upgrade package and roof rack for edmunds.com's fair purchase price, which i was very happy with. Overall, it was a good experience, we are happy with the purchase, but there are definitely some shady salesmen here. Just ask for someone else!