H & H Chevrolet
Customer Reviews of H & H Chevrolet
Bought A Maintenance Package it EXPIRED. NO NOTICE
byon 04/24/2024
Had 3 oil changes in a maintenance package. My last trip where I spent $1,800.00. Nobody bothered to tell me what I paid for had an expiration date. They honored one of the 3 oil changes I had left, no tire rotation or notification on anything else. I will not be buying my next Silverado High Country at this dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Justin Bruning at H&H
byon 12/22/2023
Justin Bruning was awesome. Very helpful and professional. Not pushy about trying to get a sale. He was the first one to come out and talk to me in the cold to see if I needed anything. He was very helpful and courteous. H&H needs more sales people like him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Chevy Cruze
byon 11/09/2022
After 2 weeks of H&H having my car and not calling me I was told to fix it would cost 7,000. The next day I was told 12,000. The only thing they did was a simple compression test. Needless to say I pulled my car from there.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
H&H Chevy
byon 07/24/2022
We scheduled an appointment due to a recall. We also asked for a valuation (for trade in).We expected and were told it would just be a few hours. We got there and were told it would be about 4 days. No part was order. I mentioned our dissatisfaction to the rep who contacted me later wanting to know if we would like to schedule a new appointment for the valuation. We were then told it is procedure to have the client in for the first appointment to pay for the necessary parts and schedule a second appointment for repair. Problem with this is, it was for a recall, the person I scheduled with knew that, we shouldn’t have had to pay anything. No, we will not need a valuation from you. We have not been happy with past experiences here and this was the last chance. We are planning to buy a new car soon. Anywhere but here. Click
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Inspector
byon 06/04/2022
Was pleased
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Services on my car
byon 01/27/2022
Very good services
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 02/23/2021
JD is the reason I choose this dealership as my place to service my vehicles without JD it would not be a destination for service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 11/20/2020
Have had past issues with my Impala and Josh E has been extremely helpful in listening to my concerns and willing to spend the time to fix the issue, The issues with the vehicle were not caused by the dealership, but a third party for parts. I appreciate Josh and his team taking the time to look into my concerns.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
H&H Chevy
byon 09/28/2020
Easy in and out so fast great service and there is more words I can explain how good I’m repeat customer and always go back Rammie Govori is the best finance person
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bait & Switch
byon 05/09/2020
Bait & Switch! They advertised online 6 new 2020 AWD Traverse LS for $28,195 if you trade-in & finance. I have a 2015 AWD Traverse with 44k they valued for trade at $11k. $28-$11=$17k, right? They want me to agree to financing $25k. I say no, so they come down to $20,900 even though $17,195 would be correct. Guess what? They said all new Traverses there have a $3900 floormat/undercoating/nitrogen tires package which isn't advertised or included in the $28k price.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Service
byon 04/15/2017
I didn't have an appt and they got me in and out right away and didn't make it feel like I was an inconvenience. Matt Sleddens always does a great job communicating about my service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First brand new car
byon 04/13/2017
Everything was easy no pressure to buy. They answered all my questions up front. They had all the paperwork ready when my husband and I came back for the car. Would recommend them to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service Department
byon 04/10/2017
Thankful to J.D. & service department for excellent service!! They discovered the cause of the problem and also found my front brakes were bad, which I had no idea of. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great fast and friendly service.
byon 04/08/2017
How friendly and easy it was with my appointment. In and out in a good amount of time. Only had oil change done it's free with purchase of my wife's new vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase of 2500 LT Z71
byon 04/06/2017
People, price, and selection were all great at H&H. The sales process was easy as well. Highly recommend to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Timely service
byon 08/03/2016
Had an issue with our 2014 Equinox that needed repaired as soon as possible. Our service manager got us in he same day. Didn't even need to bring the car in til later when the parts were at hand. In and out in a flash, despite the fact that they were having a very busy day! Awesome care!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
painless
byon 04/16/2015
Quick and efficient. I was in an out, hardly had time to enjoy a coffee. Everyone was very pleasant and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Another great day with H&H Chevrolet
byon 04/14/2015
Doug is amazing!! He took care of me and my car quickly and correctly. He is a fantastic representative of H&H!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
DISHONEST
byon 04/10/2015
I Went in with cash to buy a 2014 Camaro and they told me that if I didn't buy thru their financing plan it was going to cost over $5000 more! Their explanation was.... the price that I was quoted was an internet price that included a $3,000 GM rebate and special financing . Also, the CASH price IS NOW the MSRP.... But, when I asked them to show me on the internet listing they - of course - couldn't find it . (WHO THE HECK PAYS MSRP FOR A CAR) There was A lot of back peddling with the H&H general manager . OK, SO I'LL PAY THE LOAN OFF WITHIN 10 DAYS! He said that I'd have to wait at least a 120 days and there would be a $107 a month due each month for interest + fees ( their interest rate is 5% ) Really,,,,,when was cash declared unacceptable as a form of payment? I'm not an inexperienced shopper and definitely not an inexperienced car buyer. SO I WENT TO GREG YOUNG CHEVY AND GOT A BRAND NEW 2015 CAMARO FOR $ 5500 LESS WITH WAYYYYYYY MORE EXTRAS !!!!!!! FULLY LOADED !!!!! I described the incident to the general manager of Greg young Chevy, and he told me that GM would never allow such a thing to happen, obviously when you obtain a loan through General Motors you can pay it off early . Greg Young was also offering zero down and zero interest with $1,500 in cash incentives ( the cash was not calculated into my savings ) so I actually paid $8500 less @ Greg Young Chevy. I WILL NEVER GO TO H&H AGAIN.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Another satisfied customer
byon 04/07/2015
Matt Sleddons always does a great job for me. I've been completely satisfied with every experience at H&H. The staff are always pleasant and truly make you feel like you are among friends.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
loancar
byon 04/05/2015
This time I had to bring my car in for a recall and Dan helped me again he was very nice so far all your employees are very patient and helpful I love driving the new 2015 Malibu it was a one day loaner car it was great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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