Oblivious sales staffWritten by storkdude on 08/29/11 10:29:12 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I went into the dealership with my wife at 10AM Monday. There was one customer leaving as I entered. There are no cars inside, and everybody can see you. There is no obvious receptionist. There were about 8-10 people sitting at desks. We entered,waited several minutes looking around for somebody to help us or at least acknowledge our presence. After several minutes we left to look at a vehicle on the lot and looked for another Toyota dealer. We were there on a Monday morning, near the end of the month, without kids. Dressed nicely. Drove up in a new Infiniti. Having been in sales before I became a physician I know we were a great prospect. Nobody cared to help us. If this is how the dealership is run when it is empty I don't get good vibes about a long-term relationship. In all fairness, there was a big hail storm and maybe they were working on insurance claims for cars on their lot. I'm looking for a Sienna AWD or a Land Cruiser to replace my wife's Odyssey. I never did like it much and am disappointed with the PAX tires. Good for me that there are other Toyota dealers for me to visit on my next day off.