Sales Reviews - 504937225

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Dealer Sales Reviews

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Oblivious sales staff

Written by storkdude on 08/29/11 10:29:12 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went into the dealership with my wife at 10AM Monday. There was one customer leaving as I entered. There are no cars inside, and everybody can see you. There is no obvious receptionist. There were about 8-10 people sitting at desks. We entered,waited several minutes looking around for somebody to help us or at least acknowledge our presence. After several minutes we left to look at a vehicle on the lot and looked for another Toyota dealer. We were there on a Monday morning, near the end of the month, without kids. Dressed nicely. Drove up in a new Infiniti. Having been in sales before I became a physician I know we were a great prospect. Nobody cared to help us. If this is how the dealership is run when it is empty I don't get good vibes about a long-term relationship. In all fairness, there was a big hail storm and maybe they were working on insurance claims for cars on their lot. I'm looking for a Sienna AWD or a Land Cruiser to replace my wife's Odyssey. I never did like it much and am disappointed with the PAX tires. Good for me that there are other Toyota dealers for me to visit on my next day off.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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