Service Sunset Ford Car Dealership Saint Louis Missouri | Edmunds
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Sunset Ford Service Reviews

  • 11700 Gravois Rd
  • Saint Louis, MO 63127 (map)
  • Chat with Dealer

Service Reviews

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Service Rating [non-permissible content removed] By Sinjin42 on 01/17/18 08:23:43 PM PST
Recommend this dealer? No

My father and I brought in his 2009 Ford Escape to Sunset Ford of St. Louis for the oil light on and what we thought would be a complete engine replacement. We met with Lonnie Pope of the Service Center and discussed that we needed a diagnostic run to determine if we needed a new engine or not. Lo...
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Dealer Response

Ian, again, very sorry for the way this experience turned out. As we discussed yesterday about the differences in dealer quotes, one aspect of the quote was parts that were not being used for the job (related parts that automatically get added by the estimati... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Bad service, bad manners... By DrDanCan on 08/19/14 02:19:41 PM PDT
Recommend this dealer? No

I had a state inspection done at this location. The did not pass the vehicle and wanted to do around $780 in work. I took the car to my usual mechanic and they did the work for almost half of the original quoted price. When I took the vehicle back to has Sunset Ford inspect it again, they still woul...
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