Van Service DepartmentWritten by ksquigley on 03/06/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No
This is the absolute worst service department that I have ever dealt with. They have done nothing to help with my legitimate complaints on my vehicle. The service manager even flat out lied to me about one of the issues and told me that GM had sent out a bulletin telling dealers to quit servicing my particular complaint. I went to another dealer and they had never seen nor heard about the "bulletin" and fixed me right up immediately. The other dealer even found the problem of another complaint within 5 minutes of inspection, wheras Van couldn't find it after 3 separate full day visits.