Service Cable Dahmer of Kansas City Car Dealership Kansas City Missouri | Edmunds
Print | Edit this listing

Cable Dahmer of Kansas City Service Reviews

Service Reviews

Sort By:
Service Rating Ruined my truck By Geno_Jezek on 07/03/17 11:51:20 AM PDT
Recommend this dealer? No

I purchased this truck at cable dahmer in 2007. It is a 3/4 ton diesel silverado. A very expensive truck. These did not come with a sunroof so I paid cable dahmer an extra $2800 to install the sunroof. Several years later, when the sunroof started leaking I took the truck to cable dahmer to fix it. ...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Sharon By dolly71 on 10/30/14 09:13:20 AM PDT
Recommend this dealer? Yes

Only one person upset me. I just called to get an appoint, and he said they were busy and my car would be on the lot for 2-3days. He didn't try to find out when I could take my car in. He stopped talking,I went to get air in my tires,and this one guy told me to come in the following tues.Every one ...
Read the full review

Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, ... Read more

All Comments (1)
Service Rating Body work and routine maintenence. By dphillippi on 10/24/14 02:00:37 PM PDT
Recommend this dealer? Yes

am not sure if this is for the routine oil change and service or if this is for the body work I had to get done. either was a great experience.
Read the full review

Dealer Response

We are happy to hear of your great experience and your positive review means a lot to us. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Amanda Led... Read more

All Comments (1)
Service Rating Cable Dahmer Service Dept. By 73shark on 10/15/14 07:25:34 PM PDT
Recommend this dealer? Yes

Great service dept! They've definitely set the bar high. Trevor took the time to check on the latest price for the tires and also completed the rebate for me.
Read the full review

Dealer Response

Thank you for your kind words. We feel our service department is what makes Cable Dahmer of Kansas City special. We appreciate your feedback and are happy to hear that Trevor accommodated your needs. We look forward to seeing you for your next service appoin... Read more

All Comments (1)
Service Rating Bad Service, quick turn around By shawncarter03 on 10/08/14 12:35:08 AM PDT
Recommend this dealer? No

had server communication issues with the dealership, was not kept in the loop on repairs, they were unwilling to contact my adjuster and provide them with updates, i had to call them and escalate just to get resolution and still having issues since my tires were not replaced and they did not even of...
Read the full review

Dealer Response

At Cable Dahmer of Kansas City we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience. Bes... Read more

All Comments (2)
ADVERTISEMENT
ADVERTISEMENT