Service Bo Beuckman Ford Car Dealership Ellisville Missouri | Edmunds
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Bo Beuckman Ford Service Reviews

  • 15675 Manchester Rd
  • Ellisville, MO 63011 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Fleet Vehicle Service By Stlbluesrams34 on 05/23/18 07:00:19 PM PDT
Recommend this dealer? No

Brought fleet vehicle in for repair. Communication was terrible. I had to call the dealership for updates at the end of each day, they didn’t call me. They lied about parts availability and my vehicle sat there for a week while I had to keep calling my fleet company every other day so they would con...
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Comments (1)
Service Rating Great service By Sandmann on 03/27/18 06:40:45 AM PDT
Recommend this dealer? Yes

Always polite, professional and they have always done everything as promised. In addition, they have always been very responsive when questions arise.
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Dealer Response

Hi Sandmann, Thanks for the outstanding rating and review. We appreciate you too!

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Service Rating Concerns Ignored, Prioritization Skewed By sadivine on 02/09/18 08:04:11 AM PST
Recommend this dealer? No

I took my car in with two asks. They put my asks off and did recall work before they even began looking at the things I wanted fixed. I expressed concerns about this when I dropped the car off at 8am and was told "they'll look at your stuff first, then fix the recall". I called around noon because I...
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Dealer Response

The vehicle was scheduled to be here all day, and the body shop was able to get the Ford recall completed right away before the service department looked at your 2 items and still get the vehicle back within the promised time limit.

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Service Rating Satisfied as always By TurtleHaircut on 11/16/17 09:18:56 AM PST
Recommend this dealer? Yes

Always helpful with payment process. Does great work. Assisted with towing. Also previously bought car here and had over 7 years with no issue.
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Dealer Response

Hello TurtleHaircut, Thank you very much for the outstanding rating and review. We appreciate your business very much. We look forward to your next visit. Until then, please drive safely.

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Service Rating Bad attitude By sceeter on 11/04/17 03:02:42 PM PDT
Recommend this dealer? Yes

The only problem I had was when I first brought my truck in. The service guy named Mark had an attitude and he told me they had no record of my appointment. He did not try to solve the problem, he said "I don't know what to tell you". He told me the earliest appointment he had was 6 days away. I...
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Dealer Response

Hi Sceeter, I'm glad that we were able to help you out.

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