Customer Reviews of Jimmy Gray Chevrolet
My April Visit
byon 04/19/2024
Staff was very knowledgeable, professional and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My April Visit
byon 04/19/2024
Staff was very knowledgeable, professional and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 01/16/2023
I always go to Jimmy Grey Chevrolet for dependable fast service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 01/09/2023
Great service, very courteous and professional staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 07/24/2022
Customer service and work performed always great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 09/03/2021
I was so impressed by the fast and easy process of the sales team. Brandon was a go getter and closed the deal in record time. I probably was there maybe an hour and 45 min. Sold my car and got a great deal and then bought a truck Excellent customer service and closing of loan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2012 Equinox Oil Consumption
byon 03/11/2019
In 2012 I purchased a 2012 Equinox from this dealership. When my first oil change was due I noticed the oil was serverely low. I asked the service department about it and they said it was normal and I need to check my oil making it seem like I did something wrong. I questioned this several more times but was told the same thing. Fast forward to now my engine is trash and after some research I found out that this is a known issue . GM has known this was an issue and adjusted there warranty and put out a service bullentin to fix this. Jimmy Gray service department made no mention of this and knew my oil was consuming at high consumption. These people are not to be trusted in my opinion. Now I am stuck with a vehicle with a trashed engine. Will be contacting GM about this.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Don’t follow up
byon 11/24/2018
I wish I could give zero stars. After bring my camaro in for a problem, I was told that a part would have to be ordered and I would receive a call in 2-3 days! It’s been 2-3 weeks and I’ve been calling with no response. This is the poorest form of customer service. This is not the first time I’ve had issues with this service department. I’ll be sure never to trade, purchase or lease another vehicle from this dealership!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
TV is annoying
byon 10/16/2018
When you drive up, expect to be ignored for at least 5 minutes, once it was 15 minutes. Service seems to be efficient, but the constant commercial TV is worse than Fox News! I love my car, but now I’m stuck with the only Chevy dealership for miles!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A+
byon 07/17/2018
I purchased a used Ford F150 a couple months ago and was very pleased. The truck had a clean Carfax and the truck had been well taken care of just as they had advertised. I would not hesitate to purchase from Jimmy Gray Chevorlet in the future. Rodney Jeter was our salesman and was very nice and answered any questions that we had. Tony Jarrell Fulton,MS
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
SEASONED SALES MAN
byon 07/05/2018
Rodney Jester was my salesman I am very very happy with my car, I was a walk in, never talked to anyone there. Rodney Jester came out and greeted my family and I with open arms,he was absolutely helpful and it did not take all day. He knew about every car that I asked about, and was very detailed, that is what I call someone who knows his job, and how to cater to a person needs, he is a seasoned salesman trust me you can not go wrong with Rodney Jester. Thank you!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Suburban Chevrolet
byon 05/03/2018
Fixed my vehicle quickly without any problems! Also was given a vehicle to drive to work while mine was being repaired, awesome job all the way around!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 01/18/2018
They got me in and out I love coming here
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Work
byon 12/16/2016
Have had service done at Jimmy Gray several times and have always been satisfied with their work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
They Sold the car I was buying
byon 05/09/2016
They sold the car I was going to buy. April H the manager sold me a car over the phone before noon. By 4:00 it was sold. I called her at 4 to see if we could do the financing over the phone. She says she thinks she sold it, and in fact she did. I was on my way from Cordova and had to sit in 240 traffic during rush hour, which would have been worth it if I was able to get the car. She never called me and said it was sold.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
Jimmy Gray Chevrolet has been locally owned and operated in Southaven, MS since 1980. We are proud to have served Hernando, Olive Branch and Walls, Mississippi, as well as Memphis, Germantown and Collierville, Tennessee for over 34 years. We are minutes from anywhere in Memphis metro area, just east of I-55 at 181 East Goodman Road, Southaven, MS 38671. With a large selection of new, GM Certified Used, and pre-owned Chevrolet models, we are guaranteed to have the Chevy you are looking for in stock. Our friendly professional Sales and Service team are dedicated to your total satisfaction. Your experience with our Mid-South Chevrolet Dealership is the most important factor in building trust and a long-term relationship. We invite you to check our online reviews and compare us to other Chevrolet dealers in the Memphis area. Our Southaven Chevrolet dealership has built a reputation for exceeding customer's expectations every time!
1 Comments