Customer Reviews of Walser Polar Chevrolet
Very happy with my experience
byon 01/22/2024
Derrick was very good to work with, very knowledgeable and great personality. His honesty was appreciated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very happy with my experience
byon 01/22/2024
Derrick was very good to work with, very knowledgeable and great personality. His honesty was appreciated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Chevy pickup warranty work
byon 02/06/2023
Very nice people got work done sooner than quoted.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
unwilling to solve issue.
byon 07/11/2022
did not send video, did not put oil sticker on last time it was in for oil change, called after last oil change and was told to stop in and get sticker, asked when dropped off car for wheel balance to put sticker in that was forgot last time, was forgotten again did not put in car., the problem with wheel unbalance was not resolved, when called about it unwilling to solve issue.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Polar Chev
byon 02/28/2020
I had a great experience at this dealership. The service tech was very thorough in explaining all the things that was checked on my vehicle. And the service was done in a timely manner. I would certainly come back again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Servicing my Chevy Silverado
byon 06/05/2019
Excellent job of taking of my truck. Fast ,skilled, convenient and good communication. Just what I would expect from Walser!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome
byon 10/21/2018
Went in just planning to look around and ended up purchasing a 2014 Captiva that we just love. Will definitely go back to Shaun when we are ready for the next purchase. Thank you Walser you all are awesome
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I wouldn't go here for service
byon 09/15/2018
Scheduled an early Saturday morning appt for a recall and they cancelled before talking to me and later said the recall wasn't ready and to wait for a 2nd notice. I had already gotten the 2nd notice and told them. They said "oh yeah," and that it would take 5 days to get the part. THEY rescheduled me for the following Saturday (with my consult). I got there and they hadn't ordered the part. Waste of a Saturday morning, thanks to these people. It's worth going a little out of your way to get some competent people. Skip this place (at least for service).
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great Experience
byon 06/13/2018
Thomas Vo helped show us the car I was interested in and helped my parents finalize the payments for it. I absolutely love it and would recommend this dealership to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Walser Polar Chevrolet
byon 05/16/2018
Replacement of headlight from wall of ice from a snowplow’s wake. It took an extra day to get a replacement part, but I was taken care of so I could return the next day.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase Experience
byon 03/28/2018
I had a wonderful experience purchasing a used Equinox on 3/24/18, this dealership was top notch, Xavier the salesman went above and beyond to make sure I purchased the car i was most comfortable with, he was not pushy which I really appreciated. The process was absolutely wonderful and professional, great customer service. He answered all the questions I had about the warranties. He made sure I knew how everything worked and helped connect the blue tooth with my phone. I highly recommend Xavier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
WHY WALSER
A WALSER DEALERSHIP ISN'T GOING TO GIVE YOU THE TYPICAL CAR BUYING EXPERIENCE. THAT'S A GOOD THING. FROM OUR 8 YEARS / 100,000 POWERTRAIN WARRANTY TO OUR NO-NEGOTIATION CAR SALES, WE DO THINGS DIFFERENTLY.