Customer Reviews of Miller Chevrolet
Adaptive cruise control
byon 03/05/2024
Took my car to get the service cruise control lights fixed. I agreed to the initial quote of 800+ dollars but then of course they came back to me with an increase of 2600 dollars due to have to replace a few more parts. They called me and told me the job was complete so I paid the bill of $3400 and when I started the car the same error was shown on the dash. I drove the car right back into the service shop. They called me the next day and tried to tell me I needed a new front camera for another 1500 dollars, I said no, fix it. Of course the next day they called me and it was all ready to go and no new camera was needed. Also I looked up the parts that were replaced online and of course they are half the price from reputable websites including GM's parts website. The reason why I don't feel satisfied is I don't believe they tried to troubleshoot and fix the problem, only replace the parts. There was no evidence shown that the parts where actually tested and found to be unrepairable. Just rip all component related to the cruise control and replace them, costing me $3400. I'm very suspicious that one of the more expensive parts that was replaced didn't need to be, but I'll never know because that info was not provided and the part is trashed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Adaptive cruise control
byon 03/05/2024
Took my car to get the service cruise control lights fixed. I agreed to the initial quote of 800+ dollars but then of course they came back to me with an increase of 2600 dollars due to have to replace a few more parts. They called me and told me the job was complete so I paid the bill of $3400 and when I started the car the same error was shown on the dash. I drove the car right back into the service shop. They called me the next day and tried to tell me I needed a new front camera for another 1500 dollars, I said no, fix it. Of course the next day they called me and it was all ready to go and no new camera was needed. Also I looked up the parts that were replaced online and of course they are half the price from reputable websites including GM's parts website. The reason why I don't feel satisfied is I don't believe they tried to troubleshoot and fix the problem, only replace the parts. There was no evidence shown that the parts where actually tested and found to be unrepairable. Just rip all component related to the cruise control and replace them, costing me $3400. I'm very suspicious that one of the more expensive parts that was replaced didn't need to be, but I'll never know because that info was not provided and the part is trashed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Mr Mitchell Paul
byon 12/12/2018
Went there for what I thought was a bead leak, it turned out to be a rock in the tire that they said was not fixable, they were able to get a new tire the next day and put it on my truck. The only bad thing I could say is whenever we bring my wife's truck in for service the ford dealer always runs it thru the car wash before returning it, which is a nice touch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Obvious defective used car was place for sale... without...
byon 05/02/2018
On Friday (3/27), My and my Brother drove an hour (one way) to look at a used car. So after arriving, we started the car and began the basic inspection... Unfortunately, we soon discovered a major mechanical issue... 1) It had oil all over the front of the motor. 2) After driving for less than 5 minutes, you could small the burning antifreeze 3) Obviously a "blown head gasket" 5) Told the sales rep what was wrong with the car and he thanks and he would let "someone know about the issue" 6) Ant average mechanic or human should have found this before it was placed "for sale" 7) Now it is Saturday (24 hours) after we looked at this defective/damaged car... vin# 4T1BF28B11U148186 I would expect this type of "car w/ Obvious and Hidden Problems" to be sold at a "corner lot car dealer", but not a Full-Service Dealer, such as Miller Chevrolet.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Leasing my new Cruze
byon 02/23/2016
I stopped in to inquire about leasing a new car. Everyone, from my sales consultant, Nick, to others whom he consulted, provided excellent information and options for my consideration. I was so pleased to quickly obtain all of the information I required to make a decision. I love my new Cruze!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 02/22/2016
Dean is always great to deal with. He makes you feel like you can trust him, which is really important when it comes to car repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great staff
byon 02/20/2016
The staff at Miller Chevrolet is great. When we went to find a Silverado, they were friendly and attentive to our needs. They helped us find the Silverado which was perfect for our family. I would recommend Miller Chevrolet to any of my family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Metal on metal brakes
byon 02/10/2016
Got me in fast, when things went long they got me a nice rental and finished it early the next morning.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2016 2500HD
byon 01/21/2016
Sales and Finance staff were great to deal with. We were in and out of the dealership satisfied after purchasing our vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
service
byon 12/20/2015
very good keep it up, a wonderful place to have my vechile serviced. my 2008 silverado is the best vechile i have ever owned plan on driving it for 30 years (i drive under 5000 miles per year). first 8 years no problems at all just routine maintence, thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Brakes
byon 12/15/2015
Went in for new brake pads, both axles, by appointment. The work was done in a timely manner. Won't fully know my satisfaction level until after I've driven the vehicle for some time. However, upon driving it off the lot, the new brakes felt good, no noise, etc.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 chevy recalls times 2
byon 12/08/2015
I like how i am treated. I feel like i am valued. I also like the vehicles they give for loaners.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Got me back running!
byon 11/26/2015
Staff is always friendly and honest. Never tell me I need something fixed that I do not. Both my vehicles broke down on me, and they got them both going in less than a week! I will only come to Miller for my repair needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
thanks for everything you people are great at miller
byon 11/05/2015
the little things that I did want, like a spare tire was taken care of in minutes. you should tell GM that there are people from the old school that feel safer with what should be in a car. not for GM to save $ this is not Millers deal it is GM. thanks for the great service and all the people at Miller are great. Don Peterson.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
service
byon 10/03/2015
The oil change didn't take to long, just long enough for me to check out the new cars and have coffee.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
All F's.. Friendly + Fast + Fair + Fun = Fantastic
byon 09/25/2015
Perfect! I found a vehicle online and drove in to test drive it. When I arrived a person asked if there was anyone he could help me find. I thought that was a great way to approach someone. I didn't feel any pressure or like I found a lost dog who was going to follow me everywhere looking for hand-outs. The rest of my experience was just as comfortable as walking in the door. Low pressure, friendly atmosphere. I received a little more for my trade in at this dealer than a couple others I stopped in at. Not much more but more. I thought I was going to get less since their online prices were so good. This all made the decision very easy to purchase out new car from Miller.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Buy!
byon 09/23/2015
Exceptional service - everyone we spoke with was helpful friendly & informative! The Miller Chev staff is top notch - I highly recommend stopping in if you are looking to buy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
My First Experience with Miller Chevrolet in Rogers
byon 08/12/2015
I was very satisfied with the transition from the online sales reps Brandon and JD to my Sales Associate Kevin. He understood that I traveled a long way that day, and was working hard to ensure the deal was completed quickly and I could get on my way. No Bull, no pressure, friendly people. I am glad I gave Miller Chev a try!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 silverado
byon 08/09/2015
Only thing I found on the truck driver door paint is flaking off, and there was a CDe in the CD player. The vehicle was supposed to be new. Now I have to take time to take the vehicle in for service. Otherwise the salesman Aaron S was awesome to work with and all in all would recommend Miller Chevy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 silverado
byon 08/09/2015
Only thing I found on the truck driver door paint is flaking off, and there was a CDe in the CD player. The vehicle was supposed to be new. Now I have to take time to take the vehicle in for service. Otherwise the salesman Aaron Stolp was awesome to work with and all in all would recommend Miller Chevy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ryan rocks!
byon 07/23/2015
Our sales rep Ryan really worked to find a solution for our needs and we were very satisfied with the outcome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
God job Miller
byon 07/17/2015
Thank you for being very polite and quickly responding to the needs I came with. Technicians are very professional and know very well their job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
In 1933, John Miller founded the first family-owned car dealership in St. Cloud. Miller sold some of the first classic cars ever built -- Packards and Edsels. He was so successful that at one point, he was the number one seller of Packards in the country. A new brand shortly entered the dealership just decades later: Pontiacs. Tom Miller, John's son, joined the team in 1966. It was only a few years later when Tom opened up a second Chevrolet dealership in ROGERS in 1988.
As the business grew, the location moved from County Road 81 to Interstate 94 five years later in 1993. That's when 3rd generation Mike Miller took over the Chevy dealership. It is now twenty years later, and the business is as strong as ever. In fact, a majority of the employees here are over 15-year veterans! Since the beginning, Miller Chevrolet has kept family values a number one priority. This is why the team has remained strong in community involvement over the years.
1 Comments