Chuck Spaeth Ford
Customer Reviews of Chuck Spaeth Ford
2023 F-150
byon 05/12/2023
Great transaction from ordering to delivery of the new truck. Mike had everything setup and ready to go when we arrived at the New Ulm dealership. Very knowledgeable and friendly staff. Highly recommend
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 F-150
byon 05/12/2023
Great transaction from ordering to delivery of the new truck. Mike had everything setup and ready to go when we arrived at the New Ulm dealership. Very knowledgeable and friendly staff. Highly recommend
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service, as usual
byon 01/18/2020
No surprises, got right in at the expected time. Job was completed in the usual time, and review of findings disclosed on the way out the door
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 12/17/2019
I am beyond happy with my purchase from Chuck Spaeth Ford, and am Happy with the way they worked with me!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great!
byon 10/01/2019
Excellent facility, staff, and service. Could not be more satisfied with my new Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Town and country
byon 01/09/2019
Friendly staff and great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and easy
byon 09/04/2018
The whole process with Brady went quickly and easily.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 10/31/2016
Needed a service before a long time and they made time (on short notice)to get me in before I left
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Confidence and excellent service
byon 10/18/2016
Always treated with excellent customer service, superb mechanics and leave feeling like a queen. Their service and customer satisfaction is above all expectations. They were concerned about the time I had available, didn't push any service, just let me know what I might need in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2014 taurus alignment issues
byon 08/23/2016
We bought the car used last October and noticed the alignment was off. took it back to Spaeth and they rotated the tires. after 2000 miles it still wasn't right so they then rotated tires again. This has been going on since we purchased the car. We have called multiple times and we were told "we will look into it and get back to you" but never returned the call. Now, the car has just over 20,000 miles on it and it needs tires immediately! Spaeth offered us $300 towards the purchase of tires, which barely cover 1 tire. Absolutely Furious!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Bought a car for here and had work done on it
byon 07/17/2016
I bought a car from the dealership had front will bearings put in and a belt put on the car no big deal right. Until i drove it to valley fair that sunday and the front driver side wheel came loose. Took it back to dealer ship they did a wheel balance the car still vibrates going down the road. They did not fix the problem waited 3 hours for them to do this work.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome service chuck Spaeth ford
byon 05/25/2016
They performed the work and got me back on the road
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service of the Ford Edge
byon 01/27/2016
All work was completed in a timely manner. We always use Chuck Spaeth for all of the work done on the Edge.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
wrong diagnosis of the problem, new part, no solution
byon 10/10/2015
The engine fan on my Ford Flex is running on high. The dealership replaced a control module at the cost of $350 + labor and it did nothing. I read online that this is a common problem with the Flex and feel Ford should correct it. Now they want to put a $600 low speed fan in it with no guarantee that that will solve it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Wonderful
byon 05/12/2015
Wonderful job done by all. Friendly service, car was done on time. All is well
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ingrid was Awesome and Amazing all in one!
byon 07/25/2014
Ingrid was great to work with! She never pressured us to buy anything. She was there if we had questions. She turned our thoughts around about carsales people being pushy. We did buy a 2014 Ford Fusion and love it! Thanks Ingrid!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ingrid is Awesome!
byon 07/23/2014
Ingrid was the best to work with. We never felt pressured or that we were getting a sales pitch. She listened to what we wanted. Great buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service!
byon 07/23/2014
Great friendly, timely, cost effective service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase
byon 06/09/2014
Great staff!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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