Terrific experienceWritten by scarpent on 01/05/13 07:17:41 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I bought a Mazda 3 i Touring from Morries, through a very helpful, personable salesman named Curt B. There was no pushing, no sleaze, and the pricing was the best I could find in the state -- without even pressing very hard. However, the real test came a little later. I had purchased (for $34.99) their "buy happy" insurance -- mostly because I wanted the lifetime powertrain warranty. But there was another small feature: they offered a FREE return (and money back) on the vehicle within a 7-day, 300-mile limit. Not in my wildest dreams did I expect to need that particular clause. However, as I drove the new car home, I realized that I loved how the car handled, but wasn't thrilled with the audio system, the lack of navigation, the fabric interior... And so, after thinking about it for a few days, I called them up and said I wanted to return the vehicle -- and trade up to the Grand Touring trim line. I expected a bunch of grumbling or hemming and hawing, but instead, Curt B. looked into what they had available, and a few hours later I was driving home with the new vehicle. I had to pay the difference on the vehicles, of course, and they could have charged me top dollar. But I got the same discount on the new car that I'd negotiated on the old one -- better than any price I got by calling around. As you can tell, I'm a very happy customer. I recommend Morries heartily.