Minnesota Dealerships - Lexus of Maplewood of Maplewood Minnesota
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Lexus of Maplewood Sales Reviews

  • 3000 US-61
  • Maplewood, MN 55109 (map)
  • (763) 251-1825
  • Chat with Dealer

Sales Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating The Most Trusted Dealership in Minnesota Written by wajiharx350 on 02/15/16 08:34:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Last week I purchased my 4th vehicle from Lexus of Maplewood ---- the most trusted car dealership in my opinion based on years of innumerable excellent experiences. Their Profound Commitment to excellent customer service is Matchless! They stand behind their word and go out of their way to make thin...
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Dealer Response

Thank you for taking my call today to discuss your recent concern. Again, my apologies that an appropriate response did not get posted in a timely basis in this particular instance. We are very appreciative of your past and current business, as well as your w... Read more

All Comments (3)
Sales Rating Excellent experience! Written by Tyrome on 02/20/15 06:30:50 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I appreciated that the salesman was not pushy. I have delt with push sales guys and its a turn off for us. Jeremy was personable and a likeable guy. We also like the attention to detail in the vehicle and hiw it was detailed and in immaculate condition. Nothing is worse then when you sho...
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Dealer Response

Congratulations on your new purchase, Tyrome! Thank you for taking the time to write about your experience with us. At Lexus of Maplewood, we are determined to deliver detail-oriented, honest, and personalized customer service and it’s delightful to hear tha... Read more

All Comments (1)
Sales Rating Katie and Stephen Nesvig Nissan Purchase Written by k_nesvig35 on 01/15/15 06:05:32 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ryan Knutson had the best follow-up compared to any sales person that we met during our search. He was very organized, professional, personal and attentive. We were more than satisfied with his work.
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Dealer Response

Hi and thank you for your kind words. We are very happy to hear that Ryan was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Joseph Petrusa | eCommerce Manager | 651-415-2406 | ... Read more

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Sales Rating Matt Sauders Written by LJBLUBYU on 12/19/14 12:58:09 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Matt Saunders was excellent in meeting my needs and not his as some sales reps are interested in their needs. He was excellent when my loaner had a flat tire, a tow was there with in 45 minutes and I was in the middle of nowhere. Wow! what service. Matt communicated well with me and told me everyt...
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Dealer Response

Thank you for your amazing review! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Joseph Petrusa | eCommerce Manager | 6... Read more

All Comments (1)
Sales Rating Lexus of Maplewood Written by CLexusBuyer on 10/18/14 02:20:26 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Professional, courteous staff. The customer lounge was a nice place to sit while our car was being prepped. The prep on the car was excellent. Even though it was pre-owned, it felt like getting into a new car.
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Dealer Response

We appreciate your marvelous feedback! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. J... Read more

All Comments (1)
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