Kline Nissan
Customer Reviews of Kline Nissan
Happy Customer
byon 02/03/2024
Kline Nissan is a good dealership, because of their staff! Today I worked with Aaron Cartony, my Sales Consultant. Aaron was wonderful, he was patient, happy to answer any questions I had, and answered all the questions I asked (many). He took a great deal of time showing me the cars and test driving, and options available. Matt Augustine was the person who helped me with my purchase agreement and financing. Matt was very helpful as well. Both Aaron and Matt were able to identify, a couple areas of savings. I recommend Kline Nissan, and you will enjoy working with both Aaron and Matt.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Happy Customer
byon 02/03/2024
Kline Nissan is a good dealership, because of their staff! Today I worked with Aaron Cartony, my Sales Consultant. Aaron was wonderful, he was patient, happy to answer any questions I had, and answered all the questions I asked (many). He took a great deal of time showing me the cars and test driving, and options available. Matt Augustine was the person who helped me with my purchase agreement and financing. Matt was very helpful as well. Both Aaron and Matt were able to identify, a couple areas of savings. I recommend Kline Nissan, and you will enjoy working with both Aaron and Matt.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
⚠️Bad Customer Service! ⚠️
byon 07/18/2023
I purchased my second vehicle yesterday. Working with Mark was Great! However, I realized they missed a recall! I called service! When I called they admitted to missing the recall! Now I have to miss work to bring my newly purchased vehicle to be serviced. They refused to provide me a rental vehicle to drive while the 24k vehicle I just bought at their dealership was sent home with me not safe and ready to drive!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Ok
byon 11/05/2021
Okay I changed my mind about Maple dealerships
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Don't trust Klein Nissan
byon 10/31/2021
It's been almost a month and I still am waiting for a check even though they won't give me my vehicle back! Never trust the management including Pam Guilford They don't care about the customers they just care about the bottom line and now they're getting desperate cuz they have no new vehicles so they have to steal vehicles from hard-working individuals.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Charged for telling me what I told them
byon 12/18/2020
I walked and told Bob I had my car looked at and the transmission is going out. He said they had to look at it. Charged me 158 to tell me the same. The Rogue has a horrible CVT Transmission in it with lots of lawsuits against it. Bob said Nissan was going to help at all with the repair costs. This after making me way an hour and 1/2. Never returning. Never Buy Nissan
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Horrible customer service after sale
byon 09/02/2019
I purchased a used Corvette from Kline and had an issue with a week later. I have a 2,500 mile warranty and purchased an extended warranty for $3,800 and they will not cover my $500 repair. Bret the used car manager there is very rude over the phone and horrible customer service. Constantly pointed the finger that I was doing something wrong. Don't buy a car from Kline, good experience in the store but watch out after that.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
Outstanding
byon 02/13/2019
The sales was very professional and provided outstanding customer service. The manager was very helpful. Overall very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Customer Service
byon 02/12/2019
You have excellent customer service already! I bought a Nissan Altima about 10 years ago. Last Saturday I stopped by an oil change for my Altima and came back with a Nissan Rogue that better fit my needs to handle icy roads in Minnesota. This purchase was all thanks to the great service and advice provided by Willem, the sales person. The next day I purchased mats for my car and Willem even offered to put them in the car. Everybody is very nice and helpful at the Maplewood location. Having a desk where I can work while my car is being taking care of is also a plus for me at this location.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always get me in an out when promised
byon 02/08/2019
Always get me in an out when promised
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Polar Vortex
byon 02/08/2019
After my car was finished being serviced they placed it on the charger for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1st Nissan
byon 02/07/2019
We were looking for a nice, reliable, low mileage used car for our daughter and our salesman put us in a very nice vehicle that fit our price point. The whole team did a great job during our car buying experience. This is my first Nissan Vehicle. Thank You Kline Nissan!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Drawbaugh, Murano
byon 02/05/2019
The staff is always friendly and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love it here!
byon 02/01/2019
They are always on time and I just love hanging out in their recliners I front of the fireplace sipping on their fabulous coffee!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service!
byon 01/31/2019
Fast and friendly. Also good snack selection!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service at Kline Nissan
byon 01/29/2019
Great customer service. Staff is friendly and knowledgeable and very accommodating to your needs and that of you car. Work is completed in a timely matter which is always a big plus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best service ever!
byon 01/29/2019
They got me in just before closing! diagnose the problem and fix my power steering. Just before a huge snow storm and cold snap! Ivan and the crew deserve a raise!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Kline Nissan Exceptional Service
byon 01/28/2019
Amy Hall provided exceptional service during my recent service visit. I knew I was going to be there for a long time so I came prepared with computer, reading, and work. She offered me a car to use while mine was being serviced. I chose to stay in the waiting area by the television. Your recliners are very comfortable. Amy checked on me regularly. I know this may soon simple but I really did appreciate the Diet Pepsi you brought back and the offer to pick up lunch. Kudos to Amy!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 01/28/2019
Great service; your staff are well trained, very courteous and conscientious; I appreciate it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Murano Platinum
byon 01/26/2019
Pedro Cruz was great! Very helpful and made me feel that my business is important to him and also Kline as a whole.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good Service
byon 01/24/2019
good staff and can make appointments for oil changes and get a car wash also
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good work as usual
byon 01/24/2019
Everybody was helpful, communicated well, and worked as a team, great work!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
HERE ARE A FEW MORE REASONS WHY WE THINK YOU SHOULD BUY FROM US!
$9.95 oil changes for life with Nissan factory service
World-class amenities
Express service available
Master-certified technicians
Current model rentals
Saturday service hours
Complimentary hand car wash
Convenient shuttle service
Pets welcome
WiFi available
Late-night service hours
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