Mauer Chevrolet
Customer Reviews of Mauer Chevrolet
Service Review -oil change and service
byon 08/16/2022
Overall, service was fast and friendly. After I pulled the vehicle out of the garage the next morning, I noticed some oil spots on the floor under the front end. I opened the hood and found that the old filter had been left in the engine compartment - it was lying on it’s side draining. This was the first time something like this has happened here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sleazy sale tactics
byon 12/29/2021
Went in for an oil change. Was about $117… was called to see if I would be interested in a appraisal on my truck and i Said yes. Then was told I must sign some paperwork on a new truck before I get an appraisal to even decide if I wanted to trade in. The entire thing was weird and shady.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Mauer Chevrolet Service
byon 02/17/2020
My vehicle was up for a recall. They got me right in, took care of the recall and had me on my way in under and hour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Terrible Experience
byon 05/29/2019
When I bought my car in April it was online as a certified pre-owned. They told me that it was not certified and I had to pay an extra $500 to do the paperwork. They took advantage of me as a fist time buyer. After 6 weeks, my car was totaled in a hit-and-run. I found out that they never did a reassignment of title. My insurance claim is being delayed because they didn't know how to do their paperwork properly. I have had nothing but trouble here. The staff has been rude and not helpful in the situation. Do not buy here!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
