Service has always been exceptionalWritten by pmarren on 01/06/10 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? Yes
I got my 350Z new in '05 and I've always had a positive experience at Luther Nissan when I had the car in for its recommended service. The Luther Nissan service guys are the nicest people I've dealt with when it comes to dealerships. Consistent too. They always take their time to chat with you about your questions and concerns, or if they spot an issue that may need work. They are not pushy and they don't talk down to you. I've never felt rushed, nor have I ever been pressured to get service that I had not planned on. They take the time to get you properly informed, but they have never put pressure on me to get extra service. The technicians always leave the car spotless and are always careful to follow any specific requests I may have, no matter how crazy. I love the ease of getting a loaner car when I need it too. I remember last year, the service was going to take a while so I just asked for a car - five minutes later I was driving myself to work. I hadn't even requested the car before-hand. As long as I keep getting this kind of service from Luther Nissan - I will keep coming back - even though I live in Wisconsin. It's a good bet that I'll be getting my next car from Luther too unless they give me a reason not to.