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Dealer Service Reviews
Price manipulationWritten by marmstrong1877 on 01/19/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No
I have used this dealership more than I would like to because they are close to me however I cannot go back since the last time I was there they wanted me to pay 1600 for front brakes and tires. I got my front brakes done for 200 at another Nissan dealer, Walser wanted 500. I bought my car from Walser and I knew I didn't want to use them for service because both service and sales lied to me quite a bit. I had it in writing that they needed to fix a problem with the power windows in the back and they said that it was after market tint and got out of it. It wasn't aftermarket and everyone knew it. I also had it in writing that they neede to fix a squeal in the brakes but they wouldn't do that either. My baby was only 6 months old at the time and I couldn't afford to fight them and I didn't have the time or energy. The last time I was there was to fix an oxygen sensor and the service advisor opened a door on my now 3 year old and cut open his foot. One of the techs ran and got some first aid stuff, no one else would help us. The advisor got my son some M&Ms to keep him quiet and I thought it was a nice gesture but I called him on my way home to make sure he was ok and he acted offended like it wasn't a big deal. He had deals to make I guess and couldn't have cared less and didn't appreciate that I wasted his time calling. I have alot more stories about walser because we own 2 Nissan's but I don't think I could write them all out.