Michigan Dealerships - Suburban Ford of Waterford of Waterford Michigan
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Suburban Ford of Waterford Sales Reviews

  • 5900 Highland Rd
  • Waterford, MI 48327 (map)
  • (888) 330-1678
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating a living nightmare Written by mrdavis69 on 06/22/16 11:45:32 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a used car from Suburban Ford of Waterford and my experience was a nightmare!! The dealership as well as the salesman (Mr. Tim Shipp) knew that there was problems with the car (power steering) that should have been fixed as it was stated in their Pre-delivery inspection. They completely fai...
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Dealer Response

Kirk, thank you for your feedback. We are sorry to hear about your recent experience at our dealership. Customer service and satisfaction are our top priorities and we would like to hear more about your experience so that we may find a way to rectify the situa... Read more

All Comments (1)
Sales Rating Beware your (family) credit can be damaged Written by fordemployee2 on 05/01/16 06:10:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I leased a vehicle jointly with my son in January for a 2016 Fusion to take advantage of the Ford College Student $500. Rebate. We were told my son’s name must be included in all the paper work to get the rebate. So both I and my son sent an application (unfortunately not jointly as it supposed to b...
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Sales Rating Great experience. Knowledgeable staff. Written by JMaxF150 on 04/19/16 02:46:11 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Hernando Hulleza knows his Ford vehicles. Very helpful, answered all my questions, and made the car buying experience painless. I was in and out with a new Ford in no time at all. I'll buy my next Ford from Hernando when the time comes, and will recommend him to friends and family.
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Sales Rating Suburban Ford of Waterford Written by Anthonyw12 on 02/20/16 11:46:21 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

They were awesome they took the time to help me just when i lost hope in getting a good running car they were there c i uldnt ask for a better place to get a car
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Sales Rating Great Written by AnnAnnAnn on 02/18/16 05:14:08 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I knew I wanted to lease a new Ford, and my friend guided me to this dealership and salesperson. He helped me find the car I wanted, make the purchase/lease in the cheapest way available to me, and guided me through the ins and outs of my new car. I will return to Suburban Waterford and Kevin for ...
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