Michigan Dealerships - Suburban Ford of Waterford of Waterford Michigan
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Suburban Ford of Waterford Sales Reviews

  • 5900 Highland Rd
  • Waterford, MI 48327 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Very Disappointed Written by Susan13 on 01/23/17 04:06:13 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you are thinking about buying a used car from Suburban Ford of Waterford, just don't. They say "We work tirelessly to maintain a selection of yesteryear's brightest Ford gems, ensuring you drive off in a used car that saves you money and performs admirably, no matter where in Waterford MI, West B...
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Dealer Response

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situati... Read more

All Comments (1)
Sales Rating a living nightmare Written by mrdavis69 on 06/22/16 11:45:32 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a used car from Suburban Ford of Waterford and my experience was a nightmare!! The dealership as well as the salesman (Mr. Tim Shipp) knew that there was problems with the car (power steering) that should have been fixed as it was stated in their Pre-delivery inspection. They completely fai...
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Dealer Response

Kirk, thank you for your feedback. We are sorry to hear about your recent experience at our dealership. Customer service and satisfaction are our top priorities and we would like to hear more about your experience so that we may find a way to rectify the situa... Read more

All Comments (1)
Sales Rating Beware your (family) credit can be damaged Written by fordemployee2 on 05/01/16 06:10:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I leased a vehicle jointly with my son in January for a 2016 Fusion to take advantage of the Ford College Student $500. Rebate. We were told my son’s name must be included in all the paper work to get the rebate. So both I and my son sent an application (unfortunately not jointly as it supposed to b...
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Sales Rating Great experience. Knowledgeable staff. Written by JMaxF150 on 04/19/16 02:46:11 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Hernando Hulleza knows his Ford vehicles. Very helpful, answered all my questions, and made the car buying experience painless. I was in and out with a new Ford in no time at all. I'll buy my next Ford from Hernando when the time comes, and will recommend him to friends and family.
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Sales Rating Suburban Ford of Waterford Written by Anthonyw12 on 02/20/16 11:46:21 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

They were awesome they took the time to help me just when i lost hope in getting a good running car they were there c i uldnt ask for a better place to get a car
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